Willyan Nazima
BRThe worst possible. The worst possible. Payment was done, but the seller refused to ship because the billing address was my hotel. I was unfairly accused of fraud. The seller tells I need to contact the credit card to get the payment cancelled and my credit card tells the store needs to cancel and refund. Still trying to get refund.
Chi
GBExcellent service - First Purchase Excellent service. Prompt and personal response from Jim. Highly recommend and I will order again. Everything in my first order went well except I would recommend not to use UPS shipping. UPS left the fine wines at front door without asking signature.
Jonathan Bloom
GBA great source of hard to fine wines at realistic prices backed by excellent advice. I look forward to Fine Wine Collector's weekly emails showing me what is new in their inventory and have used them to build out my collection from California and France. Fine Wine Collector has an ample array of hard to find wines that are in great condition and offered at fair prices. I have never had a bad bottle from them and Edward stands behind everything he sells. I would recommend Fine Wine Collector to anybody interested in the best wines from around the world.
Ashley Smith
GBI was looking for a specific vintage… I was looking for a specific vintage and was arriving to San Diego that same morning. I was able to order online and pick up seamlessly the same day from the warehouse and gift my friend for his 40th birthday! The gift that keeps on giving (or aging!) Thank you Fine Wine Collector for a great experience and tasty wine!
Bob
GBFine Wine Service I didn’t think an online store could match the personal service I enjoy at my local, independent wine shops. However, Jim at Fine Wine Collector proved me wrong. In summary, Jim takes a genuine interest in his customers and does everything he can to provide them an exceptional experience. He called me promptly on the morning after I submitted my online order. He wanted to make sure that the “nice bottle of wine” I purchased would be received safely. Additionally, he took the time to learn about my wine preferences. During our conversation he offered to forward a preview list of a collection he had just acquired. It was right up my alley and it took all the will power I had not to empty my wallet. Overall, one of the best experiences I had buying a special bottle of vino. I will work with them again. I