Andrew Soto
USAlways great wines Always great wines and every bottle I've purchased has been in perfect condition, plus the customer service is completely professional.
Hugo Pašek
SKReal professionals The staff in this store seemed to me quite professional, because I'm fond drinking wine and I prefer various exotic combinations of tastes. Thus, it's quite hard for me to find the wine which will suit my preferences and I got used to dedicate lots of time to the search. Once I spent the whole day in search of the good store. However, after I visited this store, I understood that I would be a real regular here. Managers helped me a lot to choose the wine which I needed, they listened to me carefully in order to help me. They saw that I was exhausted and I'm grateful for them.
David J.
USWhen they were located in San Jose When they were located in San Jose, Ca. I used to drop in to pick up few bottles and now that they are located in Southern California, I do not have luxury to do so. Would directly call Jim and ask for recommendation and does not disappoint. Prompt response and outstanding service beginning to the end. Highly recommend to others!
Bob
USFine Wine Service I didn’t think an online store could match the personal service I enjoy at my local, independent wine shops. However, Jim at Fine Wine Collector proved me wrong. In summary, Jim takes a genuine interest in his customers and does everything he can to provide them an exceptional experience. He called me promptly on the morning after I submitted my online order. He wanted to make sure that the “nice bottle of wine” I purchased would be received safely. Additionally, he took the time to learn about my wine preferences. During our conversation he offered to forward a preview list of a collection he had just acquired. It was right up my alley and it took all the will power I had not to empty my wallet. Overall, one of the best experiences I had buying a special bottle of vino. I will work with them again. I
Curt
USMy First Impression I was very impressed with my conversation and experience with my first purchase. A friend had had success buying from the sight and had found the bottles sound. Provenance is very important and Fine Wine Collector has a good record. I was very impressed with the knowledge about the wines during my phone conversation and the willingness to delay the shipment until an appropriate weather window. I look forward enjoying the wine when it arrives.