Jim is just a pleasure to deal with Jim is just a pleasure to deal with. His eye for outstanding Bordeauxs (my faves), and his service are also outstanding. So far all of the wine he delivered has been spectacular. By the way, I am a lawyer, and have no problem griping and arguing about a myriad of things, so this is high praise indeed. wineguy58

When they were located in San Jose When they were located in San Jose, Ca. I used to drop in to pick up few bottles and now that they are located in Southern California, I do not have luxury to do so. Would directly call Jim and ask for recommendation and does not disappoint. Prompt response and outstanding service beginning to the end. Highly recommend to others!

The best. There's no more to say... I first 'met' Edward looking for the best price for my favorite wine (Merus - read: Mark Herold). To my surprise, I found not only a fount of wines, but also of knowledge about them. And 'a quite pleasant chap with whom to mull it over'. Over more than a decade (how time flies when you're having fun), we've become more than sales staff and customer. Often, we chat more than sell and buy wines. Edward knows my tastes (big Cabernets), and has several times given me the gift of suggesting wines about which I knew nothing, but absolutely knocked my socks off! I recommend his services and friendship without reservation. Call him. I'm certain that you'll find the same kind, gentle, and knowledgeable fellow wine lover that I did.

Real professionals The staff in this store seemed to me quite professional, because I'm fond drinking wine and I prefer various exotic combinations of tastes. Thus, it's quite hard for me to find the wine which will suit my preferences and I got used to dedicate lots of time to the search. Once I spent the whole day in search of the good store. However, after I visited this store, I understood that I would be a real regular here. Managers helped me a lot to choose the wine which I needed, they listened to me carefully in order to help me. They saw that I was exhausted and I'm grateful for them.

The worst possible. The worst possible. Payment was done, but the seller refused to ship because the billing address was my hotel. I was unfairly accused of fraud. The seller tells I need to contact the credit card to get the payment cancelled and my credit card tells the store needs to cancel and refund. Still trying to get refund.