Great service I love the fact that they have the alcohol that I cant get in my state, but the only thing is the shipping is so darn high. The shipping is another bottle of the stuff I like which doesn't cost much. The shipping is the reason I only order from there once a year. If the shipping wasn't so high I would probably order something once a month. The good thing about them is they deliver your items in a timely manner, and you can definitely trust the site.

Fast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.

Smooth Transaction Went online to find a specific Bourbon that we didn't have in Oregon. Found this sight and seemed pretty easy. Received item intact in a timely manner. Was surprised there wasn't some kind of packing material in the box. Could be easy to break a bottle if shipper's tossed it around. Other than that all good.

Item was received in a timely manner considering the bad weather. However, item received is not 2015 Bombay Holiday Gift set. It is what was offered in 2014. I happen to have 2 others already. Had I been able to actually see the item better, I would have seen that it was not what I wanted (problem probably lies with your website).. When I called the store, the person answering claimed they had no idea what the distributor would provide. Sounds like the distributor and your buyer are not savvy enough to make sure you actually get what you are supposed to get. Bombay supplies new designs late in the year. I am not going to spend another $16.00 in shipping to return, although I was impressed with the packaging. I consider this a lesson learned.

Always great customer service with a good selection. I have repeatedly ordered from Marketview Liquor. I used to live in upstate NY, and I miss the finger lakes wines. Marketview has one of the better selections for online retailers I've found. I typically wait for a half off shipping sale to make it financially viable, and order a case each time. Recently, somehow I was only shipped 11 bottles instead of 12. I sent Marketview an email, and they shipped the last bottle the same day. Every time I've dealt with the team at Marketview they've been helpful and quick to respond.