Great buying experience! Ordered gift of wine by phone from Florida for neighborhood delivery in San Francisco. Helpful input as to which wines. Marketview called to let my "Giftee" know something awaited her at their emporium. They gift wrapped and attached a note from me. Could not have been improved upon…….

Perfect first experience I placed an order for 6 bottles of (for me) very expensive wine late one night, and selected overnight delivery because of the summer heat. By mid-afternoon I had received confirmation of shipping, and the wine was delivered before 10:30 the next day (I live in Florida). It was packaged in molded styrofoam that kept the wine safe and reasonably cool in transit. I couldn't be more pleased.

Smooth Transaction Went online to find a specific Bourbon that we didn't have in Oregon. Found this sight and seemed pretty easy. Received item intact in a timely manner. Was surprised there wasn't some kind of packing material in the box. Could be easy to break a bottle if shipper's tossed it around. Other than that all good.

Item was received in a timely manner considering the bad weather. However, item received is not 2015 Bombay Holiday Gift set. It is what was offered in 2014. I happen to have 2 others already. Had I been able to actually see the item better, I would have seen that it was not what I wanted (problem probably lies with your website).. When I called the store, the person answering claimed they had no idea what the distributor would provide. Sounds like the distributor and your buyer are not savvy enough to make sure you actually get what you are supposed to get. Bombay supplies new designs late in the year. I am not going to spend another $16.00 in shipping to return, although I was impressed with the packaging. I consider this a lesson learned.

Hard-to-find item, shipped quickly I was searching for a birthday gift for my brother-in-law, who had expressed a liking for 1921 Tequila Cream when a relative brought a bottle home from Mexico. We live in NYC, where you usually find almost anything, but nobody in the 5 boros or Long Island seems to carry it here. The item was delivered to my door in a matter of days, despite a snowstorm in the NY area. Great shopping experience!