Marketview Liquor

1100 Jefferson Road, 14623, Rochester, NY
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4.35
Based on 20 Reviews

5

60.00%

4

20.00%

3

15.00%

2

5.00%

1

0.00%
About Marketview Liquor

We carry over 7,500 high quality wines and spirits at the best price possible. Our success has been attributed to our focus on customer service and providing our customers with the best selection at the best price possible. We are a family owned and operated wine store, located in Rochester, NY. We ship wine to 37 states across the United States.

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Michelle
GB

Exceptional The website was easy to navigate & I found wine I had been searching weeks for. My order was processed right away and validated with an email. I emailed customer service to find out the status of my order and received a reply within a few hours. It hadn't shipped due to extreme cold. The experience was exceptional and I would recommend market view to everyone.

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BklnyGirl
GB

Fast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.

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Melissa Richardson
GB

I spent $172 on a case of wine I changed my review from 1 to 5 stars. I am happy to report that Marketview Liquor refunded my money. I spent $172 on a case of wine. It arrived hot and every bottle of wine tasted like vinegar. I sent an email to them and after 2 weeks have not even received an acknowledgment. Maybe they were good at one time but their customer service now is zero! I will never buy from them again.

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Maureen
GB

Hard-to-find item, shipped quickly I was searching for a birthday gift for my brother-in-law, who had expressed a liking for 1921 Tequila Cream when a relative brought a bottle home from Mexico. We live in NYC, where you usually find almost anything, but nobody in the 5 boros or Long Island seems to carry it here. The item was delivered to my door in a matter of days, despite a snowstorm in the NY area. Great shopping experience!

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Dane
GB

Smooth Transaction Went online to find a specific Bourbon that we didn't have in Oregon. Found this sight and seemed pretty easy. Received item intact in a timely manner. Was surprised there wasn't some kind of packing material in the box. Could be easy to break a bottle if shipper's tossed it around. Other than that all good.

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