Alan
GBPerfect first experience I placed an order for 6 bottles of (for me) very expensive wine late one night, and selected overnight delivery because of the summer heat. By mid-afternoon I had received confirmation of shipping, and the wine was delivered before 10:30 the next day (I live in Florida). It was packaged in molded styrofoam that kept the wine safe and reasonably cool in transit. I couldn't be more pleased.
BklnyGirl
GBFast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.
Ronald
GBNice Find Was a little leery about ordering from a new source, but the experience could not have been more pleasant. User friendly website, superb customer service, prompt delivery, and very acceptable wine. What more could you want? Look forward to using this site again.
Karen
CAOUTSTANDING!! Outstanding. Professional. Reliable. I placed my order online requiring delivery on a specific day in NYC, many miles from Rochester. Not only was it delivered as directed, they called to let me know they were short one of the bottles I wanted. I called with the replacement information. They called again simply to ensure all was correct. There was a price difference and the next day my credit card emailed to advise me of the Marketview credit. I have total trust in this business. Very friendly, competent, reliable.
Melissa Richardson
GBI spent $172 on a case of wine I changed my review from 1 to 5 stars. I am happy to report that Marketview Liquor refunded my money. I spent $172 on a case of wine. It arrived hot and every bottle of wine tasted like vinegar. I sent an email to them and after 2 weeks have not even received an acknowledgment. Maybe they were good at one time but their customer service now is zero! I will never buy from them again.