Marketview Liquor

1100 Jefferson Road, 14623, Rochester, NY
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4.35
Based on 20 Reviews

5

60.00%

4

20.00%

3

15.00%

2

5.00%

1

0.00%
About Marketview Liquor

We carry over 7,500 high quality wines and spirits at the best price possible. Our success has been attributed to our focus on customer service and providing our customers with the best selection at the best price possible. We are a family owned and operated wine store, located in Rochester, NY. We ship wine to 37 states across the United States.

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BklnyGirl
GB

Fast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.

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Ronald
GB

Nice Find Was a little leery about ordering from a new source, but the experience could not have been more pleasant. User friendly website, superb customer service, prompt delivery, and very acceptable wine. What more could you want? Look forward to using this site again.

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Melissa Richardson
GB

I spent $172 on a case of wine I changed my review from 1 to 5 stars. I am happy to report that Marketview Liquor refunded my money. I spent $172 on a case of wine. It arrived hot and every bottle of wine tasted like vinegar. I sent an email to them and after 2 weeks have not even received an acknowledgment. Maybe they were good at one time but their customer service now is zero! I will never buy from them again.

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Joshua
GB

Always great customer service with a good selection. I have repeatedly ordered from Marketview Liquor. I used to live in upstate NY, and I miss the finger lakes wines. Marketview has one of the better selections for online retailers I've found. I typically wait for a half off shipping sale to make it financially viable, and order a case each time. Recently, somehow I was only shipped 11 bottles instead of 12. I sent Marketview an email, and they shipped the last bottle the same day. Every time I've dealt with the team at Marketview they've been helpful and quick to respond.

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Quintrina
GB

Great service I love the fact that they have the alcohol that I cant get in my state, but the only thing is the shipping is so darn high. The shipping is another bottle of the stuff I like which doesn't cost much. The shipping is the reason I only order from there once a year. If the shipping wasn't so high I would probably order something once a month. The good thing about them is they deliver your items in a timely manner, and you can definitely trust the site.

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