JS Thornton
GBExcellent Service Marketview offers excellent options for online shoppers. I would purchase more if shipping costs were lower on a daily basis. As it stands now, I must wait for a "shipping Special" to take advantage of theory site,
Karen
CAOUTSTANDING!! Outstanding. Professional. Reliable. I placed my order online requiring delivery on a specific day in NYC, many miles from Rochester. Not only was it delivered as directed, they called to let me know they were short one of the bottles I wanted. I called with the replacement information. They called again simply to ensure all was correct. There was a price difference and the next day my credit card emailed to advise me of the Marketview credit. I have total trust in this business. Very friendly, competent, reliable.
BklnyGirl
GBFast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.
Dane
GBSmooth Transaction Went online to find a specific Bourbon that we didn't have in Oregon. Found this sight and seemed pretty easy. Received item intact in a timely manner. Was surprised there wasn't some kind of packing material in the box. Could be easy to break a bottle if shipper's tossed it around. Other than that all good.
Ross
GBGood price, communication could be better Good price for what I wanted. After waiting for a week to get a shipping notice I had to contact them before they let me know they were waiting for weather to warm up before shipping. I appreciate them waiting so as not to freeze the product, but it would have been nice for them to let me know that before I started wondering where my order was.