Fast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.

Item was received in a timely manner considering the bad weather. However, item received is not 2015 Bombay Holiday Gift set. It is what was offered in 2014. I happen to have 2 others already. Had I been able to actually see the item better, I would have seen that it was not what I wanted (problem probably lies with your website).. When I called the store, the person answering claimed they had no idea what the distributor would provide. Sounds like the distributor and your buyer are not savvy enough to make sure you actually get what you are supposed to get. Bombay supplies new designs late in the year. I am not going to spend another $16.00 in shipping to return, although I was impressed with the packaging. I consider this a lesson learned.

Great selection, great price We use Marketview Liquor for most of our wine purchasing . . . and we live in Illinois. They have a great selection, very competitive prices and often have free or reduced cost shipping. When we visit the store (we have relatives in Rochester area), the staff is very friendly and helpful.

Hard-to-find item, shipped quickly I was searching for a birthday gift for my brother-in-law, who had expressed a liking for 1921 Tequila Cream when a relative brought a bottle home from Mexico. We live in NYC, where you usually find almost anything, but nobody in the 5 boros or Long Island seems to carry it here. The item was delivered to my door in a matter of days, despite a snowstorm in the NY area. Great shopping experience!

Perfect first experience I placed an order for 6 bottles of (for me) very expensive wine late one night, and selected overnight delivery because of the summer heat. By mid-afternoon I had received confirmation of shipping, and the wine was delivered before 10:30 the next day (I live in Florida). It was packaged in molded styrofoam that kept the wine safe and reasonably cool in transit. I couldn't be more pleased.