Item was received in a timely manner considering the bad weather. However, item received is not 2015 Bombay Holiday Gift set. It is what was offered in 2014. I happen to have 2 others already. Had I been able to actually see the item better, I would have seen that it was not what I wanted (problem probably lies with your website).. When I called the store, the person answering claimed they had no idea what the distributor would provide. Sounds like the distributor and your buyer are not savvy enough to make sure you actually get what you are supposed to get. Bombay supplies new designs late in the year. I am not going to spend another $16.00 in shipping to return, although I was impressed with the packaging. I consider this a lesson learned.

Smooth Transaction Went online to find a specific Bourbon that we didn't have in Oregon. Found this sight and seemed pretty easy. Received item intact in a timely manner. Was surprised there wasn't some kind of packing material in the box. Could be easy to break a bottle if shipper's tossed it around. Other than that all good.

Fast shipping but need better service I was delighted to see a wine that was sold out everywhere else be stocked there and at a great price. Immediately, I ordered 2 cases and about 2 days later, I got a shipment notice. However, I also saw on the notice that only 2/3rds of what I ordered and paid for shipped. Confused, I called and the service guy was clueless. He claimed I ordered a smaller amount even though I had a receipt for 24 bottles. After much insistence from me, he finally checked and said they didn't have 24 available. Reason why only 17 shipped. Fine, but why charge me for 24 and not communicate the issue at all?! He did apologize and issued me a credit, but I would've appreciated proper communication from the get go without me having to force it out of them.

Hard-to-find item, shipped quickly I was searching for a birthday gift for my brother-in-law, who had expressed a liking for 1921 Tequila Cream when a relative brought a bottle home from Mexico. We live in NYC, where you usually find almost anything, but nobody in the 5 boros or Long Island seems to carry it here. The item was delivered to my door in a matter of days, despite a snowstorm in the NY area. Great shopping experience!

Nice Find Was a little leery about ordering from a new source, but the experience could not have been more pleasant. User friendly website, superb customer service, prompt delivery, and very acceptable wine. What more could you want? Look forward to using this site again.