Need to improve sales customer service I have had an account with VPS for a number of years. Support is super fast and 24/7. I sometimes have difficulty to understand the technical support, due to my lack of technical knowledge. I wish sales were easier to reach. Toll free number not accessible from Canada, not available early EST time and doesn't seem to reply to support tickets (one left 10 months ago was never replied to).

Outstanding Service The service provided was outstanding, and I must single out Louis here who went above and beyond to resolve an issue which had been causing me a lot of stress and anxiety. His expert knowledge and advice was just what I needed. Thank you!

Fantastic support Had a technical issues, contacted a guy called Dom S on livechat - made me feel a bit dumb as it was such an easy issue (but that's on me) - Thank you!

VPS.net have got our backs We have been using VPS.net to host our websites for 11 years now and we could not be in better hands. Their customer service is especially helpful and always replies swiftly and professionally to help us sort any problems that might have arisen with our servers. We are not server experts - but VPS.net is. We really feel they have got our backs.

Good service, maybe a little understaffed It took Amit a while to come online. He was 5 *'s, but it took a while to get there, which suggests that he's taking good care of people, but y'all might be a little light on the staff. He definitely got right on the problem and sorted it out, with a helpful attitude.