VPS.net have got our backs We have been using VPS.net to host our websites for 11 years now and we could not be in better hands. Their customer service is especially helpful and always replies swiftly and professionally to help us sort any problems that might have arisen with our servers. We are not server experts - but VPS.net is. We really feel they have got our backs.

Need to improve sales customer service I have had an account with VPS for a number of years. Support is super fast and 24/7. I sometimes have difficulty to understand the technical support, due to my lack of technical knowledge. I wish sales were easier to reach. Toll free number not accessible from Canada, not available early EST time and doesn't seem to reply to support tickets (one left 10 months ago was never replied to).

Impressive Very responsive and helpful support.

I needed to access our DNS servers to… I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we had the location and completed our task. Since Sept 2018, every ticket that we have submitted with VPS.net has been solved with this speed. We moved our web server from another hosting company in 2018 and have been extremely with our decision to select VPS.net. I highly recommend VPS.net for web hosting services, for their support and reliability.

Finally a cloud vps CPU that I can fully use. The CPU is dedicated, not shared like most cloud VPS providers which is very appreciated for the intensive use case that I have. SSH connections are very stable. Sadly there's no IPv6.