Last bottles hasn’t shipped after 10 days 1/16/2023 - I placed an order on last bottle wines 10 days ago. I still haven’t received a date of when I can expect the wine. It says 2 to 5 business days, the wine is only coming from Napa CA I’m in Los Angeles weather is fine so not sure why it’s taking soooo long. Their app says the wine has shipped but no date on when it will deliver. I contacted the shipping company and they only have a label and no actual package. You cannot get a hold of anyone live at the company - their phone number refers you back to their email which takes a few days to get a response from. Overall very underwhelmed so far with lack of human support and time to ship. I’ll post back again if I don’t receive any feedback soon. Very disappointing. So I eventually received my wine, 12 days after I ordered. Thanks for delivering and thank you for your response. I updated review to rank 3 stars it was still very very slow and it’s impossible to talk to anyone. Also their email response takes a few days.

Last Bottle delivers great Customer Service! I've done business with numerous online wine sites and no one, I mean no one, is as reliable as Last Bottle! I don't say this because they're perfect- no one is. They do a great job regularly but the differentiator is how they handle the tough situations, whether something is out of their control or a product they've sold has gone bad before it can even be enjoyed. Kudos to Last Bottle for having a tremendous customer service team. They understand the value of a customer and always try to do the right thing. That's all you can ask for, so keep up the good work Last Bottle!

I’ve been using Last Bottle for years I’ve been using Last Bottle for years. It was always great but it’s gotten better over time. Without question you’ll find wine that you love at prices you’ll love even more. From big Napa Cabs to Bordeaux. New Zealand whites. Spanish wines. Sauternes. Port. Vintage deals. Champagne. Periodic crazy sales. Great customer service but e-mail only. Not a problem. Very responsive. Try them.

Received damaged wine Received damaged wine. Took pictures, sent numerous emails and no response. Going on two weeks. Also left numerous voice messages

Just love Last Bottle Wines Just love Last Bottle wines…such a cool concept with wines from affordable to collectible. Awesome customer service and fun to try new wines within (and beyond) your preference palate. Addictive in the best way possible!