Horrible… Save yourself the aggravation and don’t order from them. I placed an order with them 2 weeks ago and never received it. They haven’t issued a refund yet and take forever to respond to email. They are as horrible as it gets! I will file a complaint with authorities!

Received damaged wine Received damaged wine. Took pictures, sent numerous emails and no response. Going on two weeks. Also left numerous voice messages

Excellent experience and top-quality customer service A good friend connected me with Last Bottle a few months ago, and I have enjoyed the entire experience: reading wine recommendations, trying new and wonderful wines, and receiving outstanding customer service. Take advantage of free shipping on orders of a certain number of bottles, and get ready for their marathons . . . more fun than an auction and you'll relive the thrill when your shipment arrives.

I’ve been using Last Bottle for years I’ve been using Last Bottle for years. It was always great but it’s gotten better over time. Without question you’ll find wine that you love at prices you’ll love even more. From big Napa Cabs to Bordeaux. New Zealand whites. Spanish wines. Sauternes. Port. Vintage deals. Champagne. Periodic crazy sales. Great customer service but e-mail only. Not a problem. Very responsive. Try them.

Last bottles hasn’t shipped after 10 days 1/16/2023 - I placed an order on last bottle wines 10 days ago. I still haven’t received a date of when I can expect the wine. It says 2 to 5 business days, the wine is only coming from Napa CA I’m in Los Angeles weather is fine so not sure why it’s taking soooo long. Their app says the wine has shipped but no date on when it will deliver. I contacted the shipping company and they only have a label and no actual package. You cannot get a hold of anyone live at the company - their phone number refers you back to their email which takes a few days to get a response from. Overall very underwhelmed so far with lack of human support and time to ship. I’ll post back again if I don’t receive any feedback soon. Very disappointing. So I eventually received my wine, 12 days after I ordered. Thanks for delivering and thank you for your response. I updated review to rank 3 stars it was still very very slow and it’s impossible to talk to anyone. Also their email response takes a few days.