Last bottles hasn’t shipped after 10 days 1/16/2023 - I placed an order on last bottle wines 10 days ago. I still haven’t received a date of when I can expect the wine. It says 2 to 5 business days, the wine is only coming from Napa CA I’m in Los Angeles weather is fine so not sure why it’s taking soooo long. Their app says the wine has shipped but no date on when it will deliver. I contacted the shipping company and they only have a label and no actual package. You cannot get a hold of anyone live at the company - their phone number refers you back to their email which takes a few days to get a response from. Overall very underwhelmed so far with lack of human support and time to ship. I’ll post back again if I don’t receive any feedback soon. Very disappointing. So I eventually received my wine, 12 days after I ordered. Thanks for delivering and thank you for your response. I updated review to rank 3 stars it was still very very slow and it’s impossible to talk to anyone. Also their email response takes a few days.

Received damaged wine Received damaged wine. Took pictures, sent numerous emails and no response. Going on two weeks. Also left numerous voice messages

I’ve been using Last Bottle for years I’ve been using Last Bottle for years. It was always great but it’s gotten better over time. Without question you’ll find wine that you love at prices you’ll love even more. From big Napa Cabs to Bordeaux. New Zealand whites. Spanish wines. Sauternes. Port. Vintage deals. Champagne. Periodic crazy sales. Great customer service but e-mail only. Not a problem. Very responsive. Try them.

Great prices and awesome customer service! To start, I get the opportunity to buy and try wines that I can't get around my home area. On top of that, they have great prices and their customer service is awesome. Normally, shipments are shipped quickly and well packaged to prevent damage. Throw a blazing fire or severe storm at them and the wine still comes timely without a hitch.

Last Bottle is amazing! Last Bottle is amazing! I'd recommend to anyone with even a passing interest in wine. I was introduced to it by a New Yorker friend – Kiwi wine enthusiast – who set me on a path to a happy life of a growing collection and some great tasting experiences. I usually stick to the more affordable stuff but everything I've had was better than what I'd have picked up in stores for the same price, and the free shipping makes it very okay to buy half a case.... I'm hoping for a few more whites to come through but on the whole its been very fun getting the emails every day and rolling the dice on some great varietals.