Poor customer service More of a FedEx problem than a Winebid problem however had i known they would be shipping via FedEx I'd have made different arrangements. For wine deliveries I use a UPS address as I'm rarely at home to accept shipments. I paid to have the wine shipped and upon arriving in Portland FedEx returned it to Winebid in Napa without using the phone number in my FedEx profile to contact me. I just called Winebid and the CS person that I'll have to pay again to have the wine shipped, offered no other solution I'll probably just let the wine stay there and be done with it. edit: I later called the shipping arm of Winebid and they listened to and understood my problem. They also agreed to re-ship the wine at no further expense to me. Having said all this I cannot recommend buying wine through Winebid. It might look like a bargain but it's not...it's expensive. Plus many reviews speak of having been sold fake wine. Sadly this is a big issue these days. I know this because I'm in the business of selling fine wine. Buy locally or from a distributor, forget the middle man.

Never again The worst customer service and treatment in any wine shopping experience I've had. I have since closed my account. Unreliable and untrustworthy behavior in dealing with me, which makes me question the trustworthiness of their wines especially given current scandals about fake wine in the news. Shoddy customer service. Simply terrible. Also, when you factor in all their charges, the wines are overpriced.

Above average shipping fees Above average shipping fees, and slow shipping to boot as well. They claim to have shipped on 1/22, but I'm unable to see where the shipment currently is until it's delivered into the possession of the Texas delivery company they've contracted with. How am I supposed to know when to be home to sign for it if I may only have 1-2 days notice, if even that? I would never use this service again, especially if purchasing an expensive bottle.

Bid and bought a Justin Isosceles… Bid and bought a Justin Isosceles Reserve from them. They charged me for it but never sent the wine. When asked no response was given. I paid for the wine but never received it. I would never buy wine from this site. Besides you are actually getting gouged. There are much better sites to buy wine from, including older wines.

amazing experience so far amazing experience so far. Bought many bottles and shipping was quick and effective. Buyers must be aware that older bottles have a higher risk of being past peak which all depends on how the owner took care of the bottle. All of mine have been fine.