I buy wine all over the world mostly at… I buy wine all over the world mostly at auction and find the opportunity to buy interesting and often overlooked lots on WineBid intriguing. What I do not like is that fact that I am continually ambushed at the end of an auction (like the last 30 seconds) by buyers who have shown no interest in a lot. This past weekend one guy literally was able to outbid me on 5 lots and I had no chance to respond. There is not one wine auction in the world that would not allow an under bidder to not respond but this is the environment that has been created. it is not conducive to creating a healthy marketplace. I am not sure why I even bother with the process.

Would Not Use Again It's true that WineBid may be a good source for hard-to-find wines, but it's tough to come up with an adjective that adequately describes their relative pricing and shipping speed. A 15% "buyer premium" and obnoxiously high shipping charges ($32 for a single bottle, ground delivery 3 states away) on top of the fact that the wine isn't shipped for 2-3 weeks after the auction closes? No thanks - won't make this mistake again.

Actually great Not sure what it is with all the hate. For most of the bottles I buy, it's a great steal. Their customer service is so on point and helpful with everything. I had an issue with a shipment and they fixed it in under an hour. I don't buy crazy expensive bottles but generally find great deals. At least the website is upfront with the premium, most places will just put it into the price and not actually tell you. Only your first bid they have a pre-authorization and the charges were dropped after I won. It is not a big deal. Overall it is a great website, with some awesome deals, and amazing customer service.

Winebid is NOT so Good My experiences have NOT been good with Winebid. First, I thought they had a ridiculously high 17% premium fee and you can get lower fees on other auction sites. Second, the shipping was very excessive compared to others. Thirdly, not having exposure to the others bidding (like a in person wine auction), makes me think there are underhanded things going on the maximize on their profits. Lastly, I've gotten wine that may have been fakes and they can NOT guarantee their authenticity. I will not be a returning customer.

Rock Solid Costumer Services I have been buying a lot from them for over a year already, 99% of the bottles have arrived in perfect conditions and as described. I think they have amazing capabilities and features like, high resolution photos for each bottle, accurate descriptions, and professional scores with notes, value and sales prices history. You can sort your searches by scores, popularity, do a price range, country, regions, style, you named it. But what I’m more impress with is their costumer services. I have interacted with a couple of people there and they always find the way to help, my favorite contact is Debbie, so far there has been NOTHING that she can’t fix, she has always made it right even in the most strangest situation created by myself (errors).