They make it impossible to cancel… They make it impossible to cancel online. Ids a false cancel screen that takes you to a blank page.

WHAT?!?!? I ordered on 10/11, it is now 10/26 and I haven't heard anything. I called the support number and it hasn't been processed yet - what? I asked for a refund then, but I can't do that since it is being processed - what? I asked to cancel the subscription and that was fine - I'll see if that actually happens. I ask when I can expect the wine and am told that if I re-do my subscription, it could be prioritized - what!?!? Seriously, I laughed out loud. All done, no thank you. Hopefully I actually get the wine and am no longer charged.

False advertising False advertising I signed up for natural wines, as they advertised. I could not find information on the wines being sent on portal website, ordered anyway, yet was not sent natural wines. They are out of stock with no date of refilling stock. 2 stars for fast delivery

Shady company I ordered from winc ONCE in Sep, 2018 and never ordered again. Today, on May 16th 2020, I found a paypal charge of $61 to winc for wine that I never ordered. I go to winc I try to ponder what my password could even be and investigate and find that they’ve decided to start billing me monthly for a curated box when I never would have subscribed to that kind of thing. I check my email and not a single notification of my nw order or impending charge of 61 DOLLARS! Extremely shady automated system that is designed to scam you out of money at 4 am and not even alert you.

Awful customer service!! Awful customer service!!! It is impossible to cancel this subscription service after you start it. I can’t even delete my card info. Avoid this at all cost.