Immediate personal help with an order problem. I ordered some gin and tea as a gift and paid but somehow missed the shipping instructions so the order was listed as going to my billing address. I called Secret Garden Distillery immediately and didn't get through at first so sent an email message. I tried to call one more time and got through directly to an immensely helpful lady who printed off the shipping label and adjusted the address by hand. She also sorted the order out with the dispatch department so that it was sent off the same day as I ordered. It arrived on time at the right address despite ordering at the last moment. The woman I spoke to was so very helpful and constructive - she relieved my anxiety and cheered me up no end. Fantastic customer service.

Amazing product and really fast… Amazing product and really fast delivery!

Customer service really good advising… Customer service really good advising me when to order and adjusting delivery to get a birthday present arriving on the best day🎂. Thank you for that. Lovely lovely gin thank you

Fantastic gin club I have been a member of the old curiosity gin club for a couple of years now and have never been disappointed by any of the gins I’ve received. I am always well informed about when payment is being taken and when my delivery will be. Fantastic service.

I love this gin each delivery is… I love this gin each delivery is special and unique. All botanicals used are grown in the grounds and you also get a organic garnish to go with it along with your tonic. They are the perfect treat or ideal to share a drink with a friend.