Wrong, cheaper item delivered. Emails ignored ReserveBar's supplier sent a cheaper bottle of rum in place of the one I ordered. I sent 2 emails to the customerhelp email address letting them know about the issue and asking for the difference to at least be refunded, but - almost a month later - my emails have not even been acknowledged.

Reliable and accurate ordering and deliveries. A reliable vendor that I have dealt with before and have nothing but good things to say about them! This season is the second time I have ordered gifts for my managers through ReserveBar, and I have nothing but good things to say about working with these folks. Their prices are reasonable, and they do what they say they'll do both accurately and timely. This year I ordered a bottle of champagne and a bottle of Irish whiskey for each manager for a Xmas gift from the company, and they showed up on time, and no errors in the order. What more can you ask for from a vendor?

They will absolutely flood your inbox for nothing Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we know you're here. Nobody wants to have to immediately unsubscribe from something, that's just obnoxious. Also the discount offer could have the order minimum in a spot where people are actually going to see it. I may have been inclined to order more if it had been front and center, but instead it felt kinda rug yank-y so I don't think I will be a frequent customer if I use this service again at all. The whisky is good though.

SCAMMERS DO NOT USE THEM This place took my order, waited over a month to start sending me notices they were just now processing my order. Then started showing me bogus delivery tracking notices. When I contracted them, they claimed it was being delivered the next day. For three days they claimed they could not make delivery because the business was closed. It was not a business address. When I complained again, they then gave me bogus delivery notices that said it was delivered. I disputed the charge to my credit card. Then two weeks later they emailed me and to say they see my dispute and claimed the package had been returned to the seller since it was never delivered. This place is a scam. DO NOT USE THEM!

Caitlin did a great job making sure my… Caitlin did a great job making sure my transaction was completed. She went the extra mile. Please recognize her for her professionalism. Thank you!