Excellent customer support and prices I had to order several engraved bottles for my company's staff. Their customer service provided quick and professional assistance to finish the engraving the way I liked. I enjoy my shopping experience with Royal Batch and will definitely come back

Disappointment I am writing to express my disappointment regarding my recent experience with your company. I placed an order [include order number or details if available], which, regrettably, was never delivered to me. While I acknowledge the refund of the $12 shipping fee, this resolution does not address the inconvenience and dissatisfaction caused by not receiving the order itself. The outcome of this transaction has significantly impacted my perception of your company's commitment to customer satisfaction and reliability. It's disheartening to report that, based on this experience, I cannot foresee utilizing your services in the future. I had hoped for a more comprehensive resolution that would reflect the value you place on customer experiences. I urge you to consider the impact of such incidents on your reputation and customer trust

This Company is a JOKE They will advertise something is in stock when in fact it isn't, and then tell you that you will get it sometime the next month but they don't know when. Then to top it off they charge you a processing fee for requesting a refund. DO NOT DO BUSINESS WITH THIS COMPANY!! LOOK UP THEIR REVIEWS ON GOOGLE.

Still waiting Still waiting. Told it was shipping in March. Last day of the month. Disputing with my bank this is garbage service. Communication is key and if they couldn’t fill my order by the date promised they should have returned my payment.

Amazing deals and coupons They have amazing deals and coupons. I contacted them to check the availability of a very expensive item and they were able to source it for me with a discounted price. I took 2 days to ship it and 4 days in transit. I am very happy to find this website