Excellent customer support and prices I had to order several engraved bottles for my company's staff. Their customer service provided quick and professional assistance to finish the engraving the way I liked. I enjoy my shopping experience with Royal Batch and will definitely come back

Great alcohol for prices that are lower… Great alcohol for prices that are lower than anywhere else I looked.

i was ify about ordering here but i did… i was ify about ordering here but i did anyway in hopes that it is a trusted site . i placed a order and i received a confirmation email however i am waiting on a tracking number or a way to check the status of my order ! you all should really work on better customer service providing all necessary information needed the exact same way you guys take the payment of orders immediately !also provide better access for customer service too this is not okay ! Now can someone provide me with my tracking number THanks ! Order number 22263

Disappointment I am writing to express my disappointment regarding my recent experience with your company. I placed an order [include order number or details if available], which, regrettably, was never delivered to me. While I acknowledge the refund of the $12 shipping fee, this resolution does not address the inconvenience and dissatisfaction caused by not receiving the order itself. The outcome of this transaction has significantly impacted my perception of your company's commitment to customer satisfaction and reliability. It's disheartening to report that, based on this experience, I cannot foresee utilizing your services in the future. I had hoped for a more comprehensive resolution that would reflect the value you place on customer experiences. I urge you to consider the impact of such incidents on your reputation and customer trust

Delivery was faster than expected Delivery was faster than expected, I ordered an engraved bottle and it looks very lovely. Great service overall that I plan to use again.