This Company is a JOKE They will advertise something is in stock when in fact it isn't, and then tell you that you will get it sometime the next month but they don't know when. Then to top it off they charge you a processing fee for requesting a refund. DO NOT DO BUSINESS WITH THIS COMPANY!! LOOK UP THEIR REVIEWS ON GOOGLE.

bad experience with shipping and very… bad experience with shipping and very long delays. Their CS team is not responding for more than a week. I made a mistake trying to save 2 bucks and it costed me so much more not going with a reputable website. I would not be shopping from here again and hopefully i get my refund from my bank because their CS team wont return my money

Excellent customer support and prices I had to order several engraved bottles for my company's staff. Their customer service provided quick and professional assistance to finish the engraving the way I liked. I enjoy my shopping experience with Royal Batch and will definitely come back

Disappointment I am writing to express my disappointment regarding my recent experience with your company. I placed an order [include order number or details if available], which, regrettably, was never delivered to me. While I acknowledge the refund of the $12 shipping fee, this resolution does not address the inconvenience and dissatisfaction caused by not receiving the order itself. The outcome of this transaction has significantly impacted my perception of your company's commitment to customer satisfaction and reliability. It's disheartening to report that, based on this experience, I cannot foresee utilizing your services in the future. I had hoped for a more comprehensive resolution that would reflect the value you place on customer experiences. I urge you to consider the impact of such incidents on your reputation and customer trust

I tried to call royalbatch to find out… I triedto call royalbatch to find out if they use USPS or a courier company to ship products. To my disappointment, they only use WHATSAPP to receive calls. Freaking scamming pigs. I'm glad I read the reviews first. I DEFFINETLY WILL NOT ORDER FROM SUCH SCUM. Only scammers use a phone app. You people are scum. You need to be shut down.