Lowell Morrison
GBOrdered 5 times Ordered 5 times. First 4 orders were 5 Star flawless. Last one, a zero star nightmare. Out of stock on 4 of 5 items...even though web said in stock. Charged card, no ship, no e-mail for 2 weeks....then e-mail back and forth on substitutes....settled on in stock substitute items....still no ship..... I paid by CC, so reversed the $215 charges just over 5 weeks after the order. They have NO phone number and would not call me despite repeated attempts.
don busta
GBgood prices - bad execution... False promises I ordered (at good prices) a couples of different whiskeys..... After a number of days, I ask about the order, and they don't have one of them ( I really wanted it! ) And refund that one (which I have not received several days later) Then I tell them I leave town in a week and ask them to hold the shipment - response is " I will monitor and manage your shipment, don't worry, it's under control" Two days later, they ship it anyway Just poor execution, false promises.... Bad business Hope they don't mess up the rest of it.... Go elsewhere for your purchase
Van-Troi Perozo
GBAbsolute scam.! This is a nightmare.! This is a nightmare.!! I wish I would have read the reviews before placing an order. Their customer service is non existent, no phone to call. When you reach out to their "delivery company" they say to contact the retailer because "the product is missing". How can it be missing if you say you "delivered it". Absolute scam! I got my porch camera files to prove you're liars and scammers!!!
DJ
GBI ordered 2 bottles of Redbreast… I ordered 2 bottles of Redbreast Kentucky Oak Addition, plus the expedited shipping. 7 days went by with no update so I sent an inquiry. They let me know they were out of stock and did not have an expected date to restore.....be sure that what you are ordering is actually in stock. They may love scotch, but it looks like they love the payments more. Still waiting on a refund.
Steve
GBProfessional, Fast Service Ordered four bottles of very expensive Scotch, and three days later they were delivered. Fast exceptional service. I know there are a lot of bad reviews, and I was skeptical after reading them, but they came through.