Ricko
GBWhat was pictured and described was not… What was pictured and described was not what was sent. I ordered a 1972 bottle of scotch and paid $125 for it, what I received was a plastic jug of scotch that you can buy in any liquor store today for $25. They said refused my complaint saying that's what I ordered. I blame myself, should have looked at the reviews.
Nancy Wilkie
GBAgree with most reviewers- this is a… Agree with most reviewers- this is a lousy business. Shipping policy lousy, state they wills sent “free gift”. That doesn’t come. Policy is clear - no returns and their prices are ridiculous. Don’t have anyone else to blame - I ordered thinking the person who requested it had researched. It was my bad that I paid 4 times the cost of the actual product! Lessened learned for me but I hope no one else buys from this overpriced on line marketing scheme.
Brian Cummings
GBFake Inventory on website Cask Cartel posts bottles on their website that they do not have. There is no warning whatsoever that you are about to order something out of stock. They simply take the order, take your money, and go attempt to procure it after the sale... which can take weeks to months. They do not bother notifying you of anything in the meantime. Bottom line: If you order from cask cartel, you are gambling on when you will get it and possibly never. I tried multiple times. One arrived on time and one was 3 weeks late. This next one is 3 weeks late and not yet arrived.
Tim
GBMy wife identified an obscure liqueur… My wife identified an obscure liqueur made in the UK somewhere in her reading or travels. She emailed to ask if I might be able to locate an outlet for purchase. I found it at a couple of large east coat U.S. retailers, the closest of which was about 250 miles from where we reside. Neither outlet I found would ship to our address in upstate New York. Tried Cask Cartel who immediately accepted my order. My order was placed September 6. Today is September 11 and my wife picked up her liqueur shipped by Cask Cartel's 'fulfillment partner' (my term) this afternoon at our local FedEx office. Contents undamaged and product as ordered. Not a price bargain, but service quick and efficient in our case.
K McCoy
GBThis company is a scam Ordered a bottle of gin for a Christmas present. I have been emailing Cask Cartel for 3 weeks due to the fact that it has still not been delivered (as of January 16th). Kept getting told "it is coming". Never arrived, never received shipping notification, and my last 2 emails to them received no response. So I finally disputed with my credit card. Merry Christmas to my friend who received nothing.