Excellent Customer Service I have always had a great experience with this company, no problems in the past. Everyone has always gotten a laugh from their products, which taste surprisingly good. This time I messed up on the address I was shipping to and customer service was able to help me right away. Would definitely recommend.

Completely Satisfied Customer I have used D By Mail several times over the past few years and have always been completely satisfied. Most recently I needed to update a mistake I made on the recipient’s name, after I had already placed the order. I sent an email with my request and received response within 24 hour. You can’t beat that kind of customer service! Will be ordering again.

So like an idiot So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of chocolate starfish to myself. Fortunately though, I caught my mistake right away and asked if the order could be sent to my special friend. In a welcome turn of events, not only did my friend get to eat ass, so did I (I also got a box of brown eyes too). Well-played, Dick Richards, well-played.

Everything was easy from start to… Everything was easy from start to finish. I am hoping that my oldest daughter (20) enjoys her gift of fun! Especially the loveable glitter, because glitter makes everything so much better. Definitely the beginning of a life long battle of pranks!

Not a joke to everyone Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are not concerned who they send their products too. If a sender breaks Dick's by Mail's rules, that sender's information should be made available - bullying and mean people suck. please don't encourage them to continue.