Rick
GBbe careful ordered bunch of stuff, never got it, e-mails went unanswered checked the transaction, found out their website was hacked and payments were routed to luxdeli.RU
PD
GBGave me a refund: no item. Gave me a refund as item was apparently out of stock, yet never received notice. Why have items on your website that are not available?
Boris
GBThey responded to their on website … They responded to their on website chat. All my items arrived, very well packaged I might add. My only gripe is how long it took. Two weeks in the world of amazon 2 day shipping is.. slow.
Online customer
GBLuxDeli lacked common courtesy to communicate I placed an order with LuxDeli in November, 2020. It was paid through PayPal, and immediately confirmed by LuxDeli. After 2 weeks, I did not receive anything, emailed them, and decided to wait an extra week before calling them. Still did not hear anything from them. I called and left messages, re-emailed, and still did not hear anything from them. Finally, I disputed the payment through PayPal, and, as they did not receive a reply by their dispute deadline, PayPal refunded my payment. LuxDeli did not display the common courtesy to communicate, resulting in inefficiencies all around.
Harry Wang
GBBought a bottle of Kvass back in… Ordered a bottle of Kvass back in August, and it never came. Called the store a month later and they told me they'll take a look, and here I am in November still haven't got my Kvass. Definitely not going to recommended this store.