Portion sizes are perfect Portion sizes are perfect. My dog loves the chicken dinner.

Quality is not the same like last year Quality is not the same like last year. Food is mushy, watery with a lot of soggy potatoes. It's a lot like can wet food. My dog used to like the food before because of the chunks of meat and used to pick the potatoes and spit it out. Now it's all mushed like a gunk.

Both small dogs absolutely loved the… Both small dogs absolutely loved the beef and the turkey. One jumped for joy, other too old to jump. However: Canceled for two reasons. First younger dog vomited all contents of stomach around house just before running out of first shipment. Second, packages are too hard for me to open with my arthritis, had to cut them open. Opening tabs sometimes misplaced and just did not work for me. Cancellation was easy and immediate.

Horrible experience all around Customer service is horrible. They don't actually read what you tell then and then they respond with a generic response. They bother you with emails even after you cancel with them. The pork smells awful and my dog didn't like the food, tried pork and chicken with her. Plus the packaging is horrible, hard to get the food out and the spot you are supposed to be able to pull to open it doesn't work on any of them.

On time and tasty Arrives on time and in the smaller amounts Markie needs. So far prefers the larger bits of the Chicken NOM recipe! The pork seems to granular, but tasty!