Adam Dewan
GBNot for me but give it a try We didn't particular like the coffee but I am willing to chalk that up to personal taste. The packaging was biodegradable and many other people seem to like the coffee. After some initial difficulties contacting the company, we were able to get a hold of their customer service. They were helpful and eventually issued a refund. So it is probably worth giving it a shot.
Caitlen Nicole
GBNasty I am a daily cold brew drinker and decided to try this subscription service to save money and extra trips to the store. I regret it. The box is a huge pain, it’s hard to get the cold brew out and then when I put it back in the fridge the spout leaked everywhere. But most importantly this is the most disgusting coffee product I have ever tasted. It tastes like I’m drinking rancid coffee from an ash tray. Seriously. A strong aftertaste of cigarette ash.
Atira
GBLove it Love it! If you try this coffee and don’t immediately love it, try tweaking the dilution a bit. The recommendation is a 2:1 dilution and while I don’t think you should stray too far away from that, it’s worth the reminder that it doesn’t account for personal preferences. Play with it a bit if necessary until you find what works for you. That’s the best part about this coffee. You have the flexibility to make your perfect cup of brew!! Awesome product!! In the future I do hope they are able to offer smaller portions, mainly for refrigerator space as I’m not sure I’ll be able to get through this before the next batch arrives. But that’s just a small observation and far from a complaint. I highly recommend!!!
Troy Thomas
GBThis was my first order This was my first order, not sure if I will order again. Coffee was alright , nothing to write home about. The order took longer than expected, and was warm when I got it. I live in las vegas its hot out but they say it should arrive cool. I wish there was clear information on the recommended mix of the coffee, I had to scour the website for the info. either print it on the bag or create a FAQ on the website. Great idea but needs improvement.
Jennifer
GBPoor Customer Service I really do enjoy cold brew, and I found that the cold brew I received with the three-month subscription was quite tasty and had a generous amount of cold brew with each order. But I would much rather order cold brew from different vendors than with Cold Brew Co. Cold Brew Co. charged my card for ANOTHER three-month subscription after my original subscription had ended without any notice that they would be doing so. Each three-month subscription is $169.00 so it is quite a bit of money. It took several emails and messages to their Facebook page to get a response that there would be a refund. The refund was supposed to be processed at the beginning of December, but it is now the end of the December and I have still not received anything. I've asked for my account and card information to be deleted but still haven't heard from them at all. In fact, I logged into my account to see if there had been any activity, and it looks like there's another weird dummy/stand-in charge! Again, I really did enjoy the cold brew, but this is completely unacceptable, and a very certain way to lose a customer. I am so tired of dealing with this company, and I highly HIGHLY recommend looking for cold brew elsewhere. Update (1/3/2021): I was able to finally get a refund. If you're having issues, you should contact support @ coldbrewclub.co. In my opinion, this whole experience was not worth the hassle. Cold Brew Co. shouldn't be using your information to charge you for something you did not indicate that you wanted to purchase. I'm glad they got it fixed, and I hope they work out the kinks of their business.