Lesya Marie Stocki
CALove my cold brew! I really enjoy my cold brew coffee, especially now that the hotter weather is here. It is so refreshing and flavorful and doesn’t have the acidity like normal coffee does. I would recommend cold brew to any one who needs an extra boost throughout their very busy day. The monthly delivery is convenient and I love having this available monthly in my fridge!
Christina Donati
CAAbove my expectations, seriously I'm usually pretty picky about coffee. I like it a very specific way, but I was extremely impressed with Cold Brew Club's coffee. It's super simple to just pour out some of the concentrate and mix in my own additives (I use almond milk and ice!), and it definitely went above my expectations for flavour. The only problem is I've left it in the refrigerator where the rest of my family can access it... and now they're hooked too! Definitely going to need to get more. We love it in my household!
Chris S.
GBPoor customer service. There is nothing worse than a company that does not prioritize customer service. No phone number to call, and they never answer emails. On top of that, you have to beg a bot to connect you to a human on their website if you do choose to live chat. I’ve been waiting a week for a refund that was never supposed to be charged, and have sent countless emails, with not one response. UPDATE: Customer service team only responded to my multiple requests for updates on my refund when they saw my public review of their lackluster customer service (see the rep’s snide response to the review below acknowledging they saw my requests over the course of days and didn’t respond until I got testy). This isn’t a company you want to work with for personalized service. Also, when the refund finally came, they returned less than half of what I was owed and my bank had to intervene, as they continued to ignore and not correspond. They also attempted to flag this review when it in no way violates any guidelines. They clearly try to remove reviews that make them look bad, even if they’re 100% true.
Grlsyko
GBCold brew addict but no I actually joined through a games offer wall and never heard of this company before but I only drink iced coffee, mostly cold brew. I Have to agree with the review about it before my somewhat bitter and acidic which is a big part of cold brew vs regular brew, as it should less so. Mine did not arrive warm at all so a temp change did not have affect it. Also I have the same thing as another review with a lot of partials floating around that look the way tea leaves do if a bag rips and the dried up tea leaves are in your drink and not like coffee grounds so that def threw me off. It did seem pretty strong but I drink too much for this to be affordable at the regular price of $60 a month or whatever it is. I’ll continue making my own at home for a fraction of the price as it is very easy just takes letting it sit and starting some before that’s gone and you will have a continuous supply
Adam Dewan
GBNot for me but give it a try We didn't particular like the coffee but I am willing to chalk that up to personal taste. The packaging was biodegradable and many other people seem to like the coffee. After some initial difficulties contacting the company, we were able to get a hold of their customer service. They were helpful and eventually issued a refund. So it is probably worth giving it a shot.