Dissatisfaction. Shipping took a really long time. When I went to the website to cancel, I couldn't log in. Clicked on the chat icon, no one answered. No message saying it was offline. Nor have I heard back via email. Update: It's been 3 days. Cold Brew Club requested verification of my account but hasn't bothered to contact me nor to confirm my subscription has been cancelled as I requested. "Previous response"? What previous response? I didn't receive any response. No email, nada. Anyway. Thank you for cancelling. You may want to re-think your customer lack-of-service model.

Nasty I am a daily cold brew drinker and decided to try this subscription service to save money and extra trips to the store. I regret it. The box is a huge pain, it’s hard to get the cold brew out and then when I put it back in the fridge the spout leaked everywhere. But most importantly this is the most disgusting coffee product I have ever tasted. It tastes like I’m drinking rancid coffee from an ash tray. Seriously. A strong aftertaste of cigarette ash.

What's in this stuff? The flavor of the cold brew is great. The reason it's only 3 stars is because there's a lot of strange little particles floating in the cold brew and that's quite disconcerting.

I can’t review the product because it hasn’t arrived I would love to be able to review the actual product, but I ordered it 6/6 and it hasn’t arrived. I did reach out and was told they are having trouble with my address ( I provided a PO Box and physical..). They use the USPS for delivery, so I am not sure why a physical and P.O. Box didn’t work, and why I had to call them to find out it was a problem... I will update once I actually get some product.

Great flavor and customer service The coffee has a nice strong flavor, but as a concentrate you can customize the intensity. It’s definitely versatile without too much acidity. I add a pump of vanilla syrup and prefer it to a Starbucks sweet cream cold brew any day. Easy shipping and good customer service. Give it a try!