Cold brew addict but no I actually joined through a games offer wall and never heard of this company before but I only drink iced coffee, mostly cold brew. I Have to agree with the review about it before my somewhat bitter and acidic which is a big part of cold brew vs regular brew, as it should less so. Mine did not arrive warm at all so a temp change did not have affect it. Also I have the same thing as another review with a lot of partials floating around that look the way tea leaves do if a bag rips and the dried up tea leaves are in your drink and not like coffee grounds so that def threw me off. It did seem pretty strong but I drink too much for this to be affordable at the regular price of $60 a month or whatever it is. I’ll continue making my own at home for a fraction of the price as it is very easy just takes letting it sit and starting some before that’s gone and you will have a continuous supply

I can’t review the product because it hasn’t arrived I would love to be able to review the actual product, but I ordered it 6/6 and it hasn’t arrived. I did reach out and was told they are having trouble with my address ( I provided a PO Box and physical..). They use the USPS for delivery, so I am not sure why a physical and P.O. Box didn’t work, and why I had to call them to find out it was a problem... I will update once I actually get some product.

Great Tasting Cold Brew! Shipping was a bit slow, but it was worth the wait! The cold brew has that strong and smooth flavor of coffee bean that a true cold brew drinker enjoys! I’m so shocked by the few negative reviews on its flavor; I am 100% certain these folks unfortunately don’t know what they’re talking about. Take it from someone who ONLY drinks cold brew over the last couple of years (unless I absolutely have to drink something else), this might be the best I’ve been able to put in my house and not seek out a coffee shop for in a long time!

Poor customer service. There is nothing worse than a company that does not prioritize customer service. No phone number to call, and they never answer emails. On top of that, you have to beg a bot to connect you to a human on their website if you do choose to live chat. I’ve been waiting a week for a refund that was never supposed to be charged, and have sent countless emails, with not one response. UPDATE: Customer service team only responded to my multiple requests for updates on my refund when they saw my public review of their lackluster customer service (see the rep’s snide response to the review below acknowledging they saw my requests over the course of days and didn’t respond until I got testy). This isn’t a company you want to work with for personalized service. Also, when the refund finally came, they returned less than half of what I was owed and my bank had to intervene, as they continued to ignore and not correspond. They also attempted to flag this review when it in no way violates any guidelines. They clearly try to remove reviews that make them look bad, even if they’re 100% true.

Great flavor and customer service The coffee has a nice strong flavor, but as a concentrate you can customize the intensity. It’s definitely versatile without too much acidity. I add a pump of vanilla syrup and prefer it to a Starbucks sweet cream cold brew any day. Easy shipping and good customer service. Give it a try!