Dissatisfaction. Shipping took a really long time. When I went to the website to cancel, I couldn't log in. Clicked on the chat icon, no one answered. No message saying it was offline. Nor have I heard back via email. Update: It's been 3 days. Cold Brew Club requested verification of my account but hasn't bothered to contact me nor to confirm my subscription has been cancelled as I requested. "Previous response"? What previous response? I didn't receive any response. No email, nada. Anyway. Thank you for cancelling. You may want to re-think your customer lack-of-service model.

Highly recommend I just finished my first box and I love it. It has a great flavor and is a total game changer. My boyfriend prefers iced coffee and often went out for coffee each morning. This is a great alternative and he says he will never go back to his old ways. I really appreciated the eco friendly packaging it came in, makes me feel better about ordering a subscription service each month! They guarantee quality and a new box if the coffee does not come cold. I really recommend this company, I love everything about it!

Love my cold brew! I really enjoy my cold brew coffee, especially now that the hotter weather is here. It is so refreshing and flavorful and doesn’t have the acidity like normal coffee does. I would recommend cold brew to any one who needs an extra boost throughout their very busy day. The monthly delivery is convenient and I love having this available monthly in my fridge!

Great flavor and customer service The coffee has a nice strong flavor, but as a concentrate you can customize the intensity. It’s definitely versatile without too much acidity. I add a pump of vanilla syrup and prefer it to a Starbucks sweet cream cold brew any day. Easy shipping and good customer service. Give it a try!

They took my money and disappeared I placed an order over a week ago and now the website is just gone. I tried sending an email to their support based on the order confirmation email I got and have not heard anything back. I have no shipping confirmation, and no way to get in touch, they just took my money and disappeared.