Poor Customer Service I really do enjoy cold brew, and I found that the cold brew I received with the three-month subscription was quite tasty and had a generous amount of cold brew with each order. But I would much rather order cold brew from different vendors than with Cold Brew Co. Cold Brew Co. charged my card for ANOTHER three-month subscription after my original subscription had ended without any notice that they would be doing so. Each three-month subscription is $169.00 so it is quite a bit of money. It took several emails and messages to their Facebook page to get a response that there would be a refund. The refund was supposed to be processed at the beginning of December, but it is now the end of the December and I have still not received anything. I've asked for my account and card information to be deleted but still haven't heard from them at all. In fact, I logged into my account to see if there had been any activity, and it looks like there's another weird dummy/stand-in charge! Again, I really did enjoy the cold brew, but this is completely unacceptable, and a very certain way to lose a customer. I am so tired of dealing with this company, and I highly HIGHLY recommend looking for cold brew elsewhere. Update (1/3/2021): I was able to finally get a refund. If you're having issues, you should contact support @ coldbrewclub.co. In my opinion, this whole experience was not worth the hassle. Cold Brew Co. shouldn't be using your information to charge you for something you did not indicate that you wanted to purchase. I'm glad they got it fixed, and I hope they work out the kinks of their business.

Love it Love it! If you try this coffee and don’t immediately love it, try tweaking the dilution a bit. The recommendation is a 2:1 dilution and while I don’t think you should stray too far away from that, it’s worth the reminder that it doesn’t account for personal preferences. Play with it a bit if necessary until you find what works for you. That’s the best part about this coffee. You have the flexibility to make your perfect cup of brew!! Awesome product!! In the future I do hope they are able to offer smaller portions, mainly for refrigerator space as I’m not sure I’ll be able to get through this before the next batch arrives. But that’s just a small observation and far from a complaint. I highly recommend!!!

Above my expectations, seriously I'm usually pretty picky about coffee. I like it a very specific way, but I was extremely impressed with Cold Brew Club's coffee. It's super simple to just pour out some of the concentrate and mix in my own additives (I use almond milk and ice!), and it definitely went above my expectations for flavour. The only problem is I've left it in the refrigerator where the rest of my family can access it... and now they're hooked too! Definitely going to need to get more. We love it in my household!

Great flavor and customer service The coffee has a nice strong flavor, but as a concentrate you can customize the intensity. It’s definitely versatile without too much acidity. I add a pump of vanilla syrup and prefer it to a Starbucks sweet cream cold brew any day. Easy shipping and good customer service. Give it a try!

What's in this stuff? The flavor of the cold brew is great. The reason it's only 3 stars is because there's a lot of strange little particles floating in the cold brew and that's quite disconcerting.