What's in this stuff? The flavor of the cold brew is great. The reason it's only 3 stars is because there's a lot of strange little particles floating in the cold brew and that's quite disconcerting.

Love it Love it! If you try this coffee and don’t immediately love it, try tweaking the dilution a bit. The recommendation is a 2:1 dilution and while I don’t think you should stray too far away from that, it’s worth the reminder that it doesn’t account for personal preferences. Play with it a bit if necessary until you find what works for you. That’s the best part about this coffee. You have the flexibility to make your perfect cup of brew!! Awesome product!! In the future I do hope they are able to offer smaller portions, mainly for refrigerator space as I’m not sure I’ll be able to get through this before the next batch arrives. But that’s just a small observation and far from a complaint. I highly recommend!!!

Love my cold brew! I really enjoy my cold brew coffee, especially now that the hotter weather is here. It is so refreshing and flavorful and doesn’t have the acidity like normal coffee does. I would recommend cold brew to any one who needs an extra boost throughout their very busy day. The monthly delivery is convenient and I love having this available monthly in my fridge!

Poor customer service. There is nothing worse than a company that does not prioritize customer service. No phone number to call, and they never answer emails. On top of that, you have to beg a bot to connect you to a human on their website if you do choose to live chat. I’ve been waiting a week for a refund that was never supposed to be charged, and have sent countless emails, with not one response. UPDATE: Customer service team only responded to my multiple requests for updates on my refund when they saw my public review of their lackluster customer service (see the rep’s snide response to the review below acknowledging they saw my requests over the course of days and didn’t respond until I got testy). This isn’t a company you want to work with for personalized service. Also, when the refund finally came, they returned less than half of what I was owed and my bank had to intervene, as they continued to ignore and not correspond. They also attempted to flag this review when it in no way violates any guidelines. They clearly try to remove reviews that make them look bad, even if they’re 100% true.

Not for me but give it a try We didn't particular like the coffee but I am willing to chalk that up to personal taste. The packaging was biodegradable and many other people seem to like the coffee. After some initial difficulties contacting the company, we were able to get a hold of their customer service. They were helpful and eventually issued a refund. So it is probably worth giving it a shot.