
Penny Michael
GBMultiple emails from the company… Multiple emails from the company questioning my order. I told them to cancel the order over and over. They finally agreed to cancel it and told me they would charge me 10% and refund me the other 90%. I was never shipped anything. As I consider their proposed charge of 10% wrong, I contacted my credit card company and disputed their charge. I don't trust this company!

alimachomehotmail.co.uk
GBUnreliable company I ordered a dress on 27th Feb 2024 which hadn’t arrived by the 2nd April, the date they said to expect it by. After eventually finding a way to email they told me to be patient. My dress did arrive but the postage showed it hadn’t been dispatched until 4th April, after I’d been in touch. The dress doesn’t fit even although I went by the website measurements. I think the Asian sizes & European sizes are far different. Also the quality wasn’t that good. After numerous emails back & forward I now find out I won’t receive a full refund. I can keep the item & a 15%refund or a 30% gift receipt. Also if I have sizing issues can I please send photographs of my bust/waist &hips, absolutely not !!!!!! Who is going to be looking at them or even worse. Please don’t send photographs of yourself in your underwear. It seems quite a challenge to find a way to actually get refund details. This company state they are a UK company but don’t be fooled, they are a Chinese company & quite frankly a rip off. Returns are meant to be within 14 days but how can you do that when you cannot get the details you need to do so. Some people may be lucky & I’m happy for you. Please don’t waste either your time or money on this company.

Carla “Fiorela” Barradas
GBThis store is so good! It takes a bit long to get the dress but other than that it’s really just like the picture and not sketchy at all. The wait is definitely worth and the prices are not too bad

Marria Chris
GBThis is my first time purchasing a prom… This is my first time purchasing a prom dress, and this review reflects my honest feedback on this shopping experience. I chose this pink prom dress, which boasts beautiful tailoring and intricate details. Firstly, I must say I am very satisfied with the quality of this dress. The fabric feels soft, and it's incredibly comfortable to wear, with fine craftsmanship evident throughout. I was concerned about any loose threads or flaws, but I couldn't find any issues, which was a relief. More importantly, when I put on this dress, I felt like a true princess! The fit is impeccable, making me look slimmer and more elegant. I particularly love the tassels on the dress; they sway gracefully as I walk, adding a touch of sophistication to the overall look. Furthermore, the color of the dress complements me perfectly and boosts my confidence. I also want to mention the customer service. When I had some sizing concerns, I reached out to their customer service department, and they patiently answered all my questions and provided helpful advice. My dress arrived on time and met all my expectations. In summary, I am highly satisfied with my prom dress shopping experience. This dress not only made me shine at the prom but also lifted my spirits. If you are looking for a special prom dress, I highly recommend considering options from this brand.

Lisa
GBI fell in love with this site~ I must say, their dresses are amazing! I recently purchased a dress on this site and was completely blown away. The design of this dress is absolutely impeccable, both the cut and the details are excellent. The quality is also impressive. The fabric of this skirt feels very comfortable and wears well. I have worn it several times and it is still in its original condition without any wear or fading. Their website was clean and easy to navigate, and provided a lot of useful information, such as size guides and cleaning instructions, which made me feel very reassured. The customer service team was excellent. I once had a question about an order and they responded to my email very quickly and were very polite and professional. I am very pleased with their dress and will continue to highly recommend it to my friends and family.