Delicious Lobsters and top-notch customer service! This is an update to my original review where I chose 3 stars because the lobsters arrived on time and alive but one died before I was able to cook them. I’ve changed my rating to 5 stars because someone from the company contacted me about an hour after my review was posted offering to refund my purchase price or send me a replacement lobster free of charge (even overnight shipping was free). I chose the replacement and received not one but two lobsters. This time both lived and all 4 were delicious! 5 STARS for quality, customer service, and VALUE (best price I found online).

Unequaled quality products. Seamless ordering process. Efficient delivery process. I am a commercial fisherman. I sent your products to commercial fishermen friends. Their response to me was that they could not believe the quality of the products they received. That is live lobsters from maine. Pretty difficult to get that comment from Commercial fishermen from maine.

How can I even remove the one star How can I even remove the one star? Seated formal dinner party - check! Main course- fresh lobsters from expedited, overnight delivery, ordered 5 days prior…. NEVER delivered. After several emails (no phone call) Was nonchalantly told they had a computer glitch. Only received credit back from purchase price and future “discount”, really? Lesson learned: if you decide to order from lobsters-online.com make sure you call to check-up on your order daily. Not good.

Our delivery was shipped all the way to New Mexico! Our delivery arrived by noon and lobsters were fresh, alive and kicking. We followed the Lobsters on Line steaming directions and our lobsters were perfectly done, they were hot, tender and juicy. Jennifer was pleasant, thorough and professional. She assured me the lobsters would be delivered as promised when I talked to her a week prior. They traveled from Bourne all the way to New Mexico! I heartily recommend Lobsters on Line. Rick Provencher

Great food Great food. Lots of it.. Great customer service. Thanks for being a part of another birthday celebration :)