Exceptional product Exceptional product, ship to me safely and on time. Had a question that was answered promptly and professionally.

Where's my order? Placed an order 12/20/23. For items in stock. Today is 12/30/23. Paid almost double on 2 items cost for shipping. Wrote to company of which replied on 12/23/23 items will be sent out in a few days. Totally unacceptable and bad for buisness. Still have not received any tracking info or package. Obviously not a shipping issue if items weren't submitted to any postal service.

The staff is so helpful and so sweet The staff is so helpful and so sweet! Both me and my dog love going to this location, highly recommend!

Super happy customer every time. Super happy customer every time. Excellent customer service. Easy on-line ordering, fast shipping with updates on your orders every step of the way. No other companies I've dealt with can compare to Talis-us. We'll definitely be making another purchase - happy to support a local business!

Absolutely terrible customer service Absolutely terrible customer service. When package was delayed 5 days through UPS it took 6 emails, messages through their site, and multiple phone calls to get through to Talis for a response. When I stated I no longer needed the dog food as I had to purchase something else because of the 5 day delay, they refused to give me a full refund and were very rude. I declined the late package and it immediately rerouted to them. Will be reporting to my bank. I understand delays happen but when I comes to pet food I cannot delay feeding my pet and should not be charged for ups error. They lied to me about the public refund policy!!!!!!!! Huge red flag and buyers beware. Reported to the bbb