Ordered some arcadia lights which they… Ordered some arcadia lights which they had in stock and others didn't. Shipping was prompt. Unfortunately, the deep heat emitter was damaged during shipping. They shipped another in a day of me emailing. Will order from them again. I would recommend them to everyone.

Had such a pleasant experience at Had such a pleasant experience at Talis-us. The staff was so welcoming and attentive. My dog loved the treats that she got. Thank you! Highly recommend this place 10/10. Will definitely go back!

Absolutely terrible customer service Absolutely terrible customer service. When package was delayed 5 days through UPS it took 6 emails, messages through their site, and multiple phone calls to get through to Talis for a response. When I stated I no longer needed the dog food as I had to purchase something else because of the 5 day delay, they refused to give me a full refund and were very rude. I declined the late package and it immediately rerouted to them. Will be reporting to my bank. I understand delays happen but when I comes to pet food I cannot delay feeding my pet and should not be charged for ups error. They lied to me about the public refund policy!!!!!!!! Huge red flag and buyers beware. Reported to the bbb

Very helpful in picking up our… Very helpful in picking up our Hedgehog. They are very knowledgeable about things and ready to answer our questions as first time hedgehog owners! I would recommend to anyone looking to get exotic and unique pets. Thank you Talis-us.

Friendly and helpful staff helped me… Friendly and helpful staff helped me find exactly what I was looking replace 2 reptile habitat bulbs and they know exactly what I was looking for. Plus it's always a delight to come in and see their wide variety of birds, fish, reptiles, insects and more.