Absolutely terrible customer service Absolutely terrible customer service. When package was delayed 5 days through UPS it took 6 emails, messages through their site, and multiple phone calls to get through to Talis for a response. When I stated I no longer needed the dog food as I had to purchase something else because of the 5 day delay, they refused to give me a full refund and were very rude. I declined the late package and it immediately rerouted to them. Will be reporting to my bank. I understand delays happen but when I comes to pet food I cannot delay feeding my pet and should not be charged for ups error. They lied to me about the public refund policy!!!!!!!! Huge red flag and buyers beware. Reported to the bbb

Absolutely love this store Absolutely love this store, a big thank you to them! Popped in for some toys for our bunny and ended up having such a lovely chat and purchased an amazing sling carrier as well!! Overall great experience, highly recommend. One of the best pet stores !!

My 2 boys only eat Talis-us brand dog My 2 boys only eat Talis-us brand dog food. And everyone knows me very nice. I can always Per order and pick up. It's Always ready when I get there.

One of my favorite destinations for my… One of my favorite destinations for my pet’s shopping! Great variety and very friendly staff! Conveniently located!

We had such a great experience here… We had such a great experience here with our new puppy! As others have mentioned talis-us was so helpful and recommended a few products to help with teething and nipping that are actually working! All of the staff was friendly and helpful. This will be our go-to pet store.