Nicole Horan
GBConsistently bad ingredients and not… Consistently bad ingredients and not enough ingredients. EXAMPLE: Recipe calls for 1/4 cups jam, they give you 1 tbsp. Vegetables arrive moldy and/or wilted. They ruin an entire meal with lack of ingredient or expired ingredients, they will not refund the entire meal, they will only refund you minimally for the bad ingredient.
WENDY
GBThis experience has been great This experience has been great. A minor note; please provide more soy-free and allergens-free meals. When I received an arugula that was yellow and going bad, you immediately refunded me no questions asked. Also, you didn't pressure me into buying my meals every single week or every single month either.
customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Tamara
GBJust signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.
KKTeren
GBskeptical husband has been wowed by Purple Carrot The meals from Purple Carrot are like going out to dinner! The entrees are creative, multi-layered in their flavors, easy to prepare and made with quality ingredients. My husband was skeptical at first about eating vegan, but he been wowed by these dinners and now looks forward to them. And I love having someone else make the decision about what to make for dinner!