KKTeren
GBskeptical husband has been wowed by Purple Carrot The meals from Purple Carrot are like going out to dinner! The entrees are creative, multi-layered in their flavors, easy to prepare and made with quality ingredients. My husband was skeptical at first about eating vegan, but he been wowed by these dinners and now looks forward to them. And I love having someone else make the decision about what to make for dinner!
CTD
GBGreat recipes, but missing items several times We have been enjoying the recipes and the degree of preparation, as well as the recyclable nature of the packaging. However, we had at least our third meal today that had an ingredient missing. Tonight's meal was cauliflower steaks and the cauliflower was missing. Really need more quality control on the meal ingredients to make sure all are included.
customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Allie
GBShockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.
Brian KImball
GBAvocado I think the biggest issue is with avocados. I know it can be difficult to get them ripe or close to ripeness when shipping but always appear to be unripe and hard when delivered and would take too long to ripen as the other veggies would go bad. Reexamine the avocado recipes and perhaps use guacamole for some recipes instead.