customer
GBLove purple carrot! -the website is really easy to navigate. -love the delivery process and packaging, makes it super convenient to sort out the meals -the meal variety itself is really good and I love that the recipes incorporate more uncommon vegetables -I will say the pasta recipes are a bit weak, I don’t usually pick those unless it looks really interesting
Tamara
GBJust signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.
CTD
GBGreat recipes, but missing items several times We have been enjoying the recipes and the degree of preparation, as well as the recyclable nature of the packaging. However, we had at least our third meal today that had an ingredient missing. Tonight's meal was cauliflower steaks and the cauliflower was missing. Really need more quality control on the meal ingredients to make sure all are included.
Leanne Andrysco
GBSo far so good. Purple Carrot has been pretty good so far. The meals have been great (sometimes could use a squeeze or lemon or lime). They've been easy to make and very flavorful! The customer service has been ok, just a little different from other meal delivery services. We had an issue with a missing ingredient and instead of a credit for the meal, it was just for the missing ingredient. Luckily we had something close enough to sub with, otherwise we would have needed to find time to go shopping.
Elizabeth A Pringle
GBBetter vegetation meal kits Overall, I like Purple Carrot. But I have had some issues. 3-4 times the food included has been unusable. Cauliflower has been yellowed and some black, Scallions withered, and on one occasion the kit included radishes for slaw. Only instead of 4 radishes there was only one. I believe you need quality control where ever the kits are put together.