customer
GBGreat service but with some downsides Some recipes are kind of difficult but they've been doable. Would like it if there were alternative instructions for cases where you might not have certain equipment like blender, microwave or oven. Also, don't really know how you'd go about contacting purple carrot if there was an issue with order, delivery, ingredients, etc. Other meal services have easier ways to identify concerns without having to hunt down contacts.
Sande Golubich
GBdo NOT use Purple Carrot do not use Purple Carrot. I consistently had rotten produce. I canceled after several boxes that were bad and my card had not been charged yet for the box and the order had not shipped, but I was a few hours outside of their cancellation window and they would not do anything to help me, I got the box and again had rotten produce in every kit and they still would only refund me a few dollars for the ingredients that were spoiled, but that left me with a box that could not be used. Don’t buy into it. It’s a terrible company.
Tamara
GBJust signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.
CTD
GBGreat recipes, but missing items several times We have been enjoying the recipes and the degree of preparation, as well as the recyclable nature of the packaging. However, we had at least our third meal today that had an ingredient missing. Tonight's meal was cauliflower steaks and the cauliflower was missing. Really need more quality control on the meal ingredients to make sure all are included.
Shanna P.
GBLOVE this meal service Love this meal service! Its so hard to find worth vegan meals and this service is a must! I love that you can pick meals you make yourself (still super easy) or buy prepared meals or frozen. They also have a great selection of "plantry" items which includes really good "cheese" and different vegan drinks or just every day items that should be in all pantries. I am so happy I found this meal service, they literally have something for everyone and it makes me feel great that I am making delicious meals quickly that are actually great for me!