We had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.

Shockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.

So…I’ve never really been one to cook… So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is. On top of that, the recipes that are put together are just amazing, full of flavor and texture. Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again. Thanks for making meals fun again and delicious on top of that!

Just signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.

Consistently bad ingredients and not… Consistently bad ingredients and not enough ingredients. EXAMPLE: Recipe calls for 1/4 cups jam, they give you 1 tbsp. Vegetables arrive moldy and/or wilted. They ruin an entire meal with lack of ingredient or expired ingredients, they will not refund the entire meal, they will only refund you minimally for the bad ingredient.