customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Janette
GBQuality produce, variety & good portions I didn’t plan on sticking around past my discounted boxes because the price is so much higher than other meal services I used before. However, I was very pleasantly surprised with the overall portions, quality and variety of produce. It was all a lot better than other services (and I’ve tried nearly every comparable one out there). Let’s just say you do get what you pay for. I’ve stayed for several weeks now ..they hooked me. My only criticism would be that I wish every single meal option had at least 18-20 grams of protein. I appreciate that they offer a few “high protein” labeled options each week. However, I don’t think that something with only 11 grams of protein should be considered a meal and exist on the menu at all …
Elizabeth A Pringle
GBBetter vegetation meal kits Overall, I like Purple Carrot. But I have had some issues. 3-4 times the food included has been unusable. Cauliflower has been yellowed and some black, Scallions withered, and on one occasion the kit included radishes for slaw. Only instead of 4 radishes there was only one. I believe you need quality control where ever the kits are put together.
Allie
GBShockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.
Ernie Turbyfill
GBSo…I’ve never really been one to cook… So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is. On top of that, the recipes that are put together are just amazing, full of flavor and texture. Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again. Thanks for making meals fun again and delicious on top of that!