customer
GBGreat service but with some downsides Some recipes are kind of difficult but they've been doable. Would like it if there were alternative instructions for cases where you might not have certain equipment like blender, microwave or oven. Also, don't really know how you'd go about contacting purple carrot if there was an issue with order, delivery, ingredients, etc. Other meal services have easier ways to identify concerns without having to hunt down contacts.
customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Sande Golubich
GBdo NOT use Purple Carrot do not use Purple Carrot. I consistently had rotten produce. I canceled after several boxes that were bad and my card had not been charged yet for the box and the order had not shipped, but I was a few hours outside of their cancellation window and they would not do anything to help me, I got the box and again had rotten produce in every kit and they still would only refund me a few dollars for the ingredients that were spoiled, but that left me with a box that could not be used. Don’t buy into it. It’s a terrible company.
Nicole Horan
GBConsistently bad ingredients and not… Consistently bad ingredients and not enough ingredients. EXAMPLE: Recipe calls for 1/4 cups jam, they give you 1 tbsp. Vegetables arrive moldy and/or wilted. They ruin an entire meal with lack of ingredient or expired ingredients, they will not refund the entire meal, they will only refund you minimally for the bad ingredient.
Ernie Turbyfill
GBSo…I’ve never really been one to cook… So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is. On top of that, the recipes that are put together are just amazing, full of flavor and texture. Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again. Thanks for making meals fun again and delicious on top of that!