Shockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.

Just signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.

Avocado I think the biggest issue is with avocados. I know it can be difficult to get them ripe or close to ripeness when shipping but always appear to be unripe and hard when delivered and would take too long to ripen as the other veggies would go bad. Reexamine the avocado recipes and perhaps use guacamole for some recipes instead.

Great service but with some downsides Some recipes are kind of difficult but they've been doable. Would like it if there were alternative instructions for cases where you might not have certain equipment like blender, microwave or oven. Also, don't really know how you'd go about contacting purple carrot if there was an issue with order, delivery, ingredients, etc. Other meal services have easier ways to identify concerns without having to hunt down contacts.

Great recipes, but missing items several times We have been enjoying the recipes and the degree of preparation, as well as the recyclable nature of the packaging. However, we had at least our third meal today that had an ingredient missing. Tonight's meal was cauliflower steaks and the cauliflower was missing. Really need more quality control on the meal ingredients to make sure all are included.