WENDY
GBThis experience has been great This experience has been great. A minor note; please provide more soy-free and allergens-free meals. When I received an arugula that was yellow and going bad, you immediately refunded me no questions asked. Also, you didn't pressure me into buying my meals every single week or every single month either.
customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Allie
GBShockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.
Janette
GBQuality produce, variety & good portions I didn’t plan on sticking around past my discounted boxes because the price is so much higher than other meal services I used before. However, I was very pleasantly surprised with the overall portions, quality and variety of produce. It was all a lot better than other services (and I’ve tried nearly every comparable one out there). Let’s just say you do get what you pay for. I’ve stayed for several weeks now ..they hooked me. My only criticism would be that I wish every single meal option had at least 18-20 grams of protein. I appreciate that they offer a few “high protein” labeled options each week. However, I don’t think that something with only 11 grams of protein should be considered a meal and exist on the menu at all …
PurpleJen
GBYour ingredients are always fresh Your ingredients are always fresh! Your packaging is minimal. And we love how all the savory recipes are filling, w/o depending on bread, potatoes and rice to fill the body. So many choices and variety within our vegetarian/ gluten -free requirements. Thank you!