customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Elizabeth A Pringle
GBBetter vegetation meal kits Overall, I like Purple Carrot. But I have had some issues. 3-4 times the food included has been unusable. Cauliflower has been yellowed and some black, Scallions withered, and on one occasion the kit included radishes for slaw. Only instead of 4 radishes there was only one. I believe you need quality control where ever the kits are put together.
Allie
GBShockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.
PurpleJen
GBYour ingredients are always fresh Your ingredients are always fresh! Your packaging is minimal. And we love how all the savory recipes are filling, w/o depending on bread, potatoes and rice to fill the body. So many choices and variety within our vegetarian/ gluten -free requirements. Thank you!
Brian KImball
GBAvocado I think the biggest issue is with avocados. I know it can be difficult to get them ripe or close to ripeness when shipping but always appear to be unripe and hard when delivered and would take too long to ripen as the other veggies would go bad. Reexamine the avocado recipes and perhaps use guacamole for some recipes instead.