We had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.

Love purple carrot! -the website is really easy to navigate. -love the delivery process and packaging, makes it super convenient to sort out the meals -the meal variety itself is really good and I love that the recipes incorporate more uncommon vegetables -I will say the pasta recipes are a bit weak, I don’t usually pick those unless it looks really interesting

So far so good. Purple Carrot has been pretty good so far. The meals have been great (sometimes could use a squeeze or lemon or lime). They've been easy to make and very flavorful! The customer service has been ok, just a little different from other meal delivery services. We had an issue with a missing ingredient and instead of a credit for the meal, it was just for the missing ingredient. Luckily we had something close enough to sub with, otherwise we would have needed to find time to go shopping.

Your ingredients are always fresh Your ingredients are always fresh! Your packaging is minimal. And we love how all the savory recipes are filling, w/o depending on bread, potatoes and rice to fill the body. So many choices and variety within our vegetarian/ gluten -free requirements. Thank you!

Love the freshness and flavors I have been using meal kits weekly for probably five years now. Your boxes have the freshest ingredients I’ve ever had with a meal kit company. It is a new diet for me, so I am exploring new things, and you’re providing an excellent resource for that. I have, however, had a minor ingredient that was either missing or not as described in the booklet you send on a couple occasions. These are the ones that I have not received an email notification for, which those are always appreciated. Even though the kits are more expensive than others, I feel they are worth the extra money. I continue to look forward to getting your unique and fresh boxes weekly.