Tamara
GBJust signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.
kelly miller
GBOkay there is nothing more to say than… Okay there is nothing more to say than purple carrot is fricken amazing. My mom and I have spent years making fancy recipes that take hours out of all sorts of vegan cookbooks and barely any compare to how amazing and tasty these meals are. If you have the time and the money, purchase purple carrot immediately because otherwise you are seriously missing out... seriously.
WENDY
GBThis experience has been great This experience has been great. A minor note; please provide more soy-free and allergens-free meals. When I received an arugula that was yellow and going bad, you immediately refunded me no questions asked. Also, you didn't pressure me into buying my meals every single week or every single month either.
Leanne Andrysco
GBSo far so good. Purple Carrot has been pretty good so far. The meals have been great (sometimes could use a squeeze or lemon or lime). They've been easy to make and very flavorful! The customer service has been ok, just a little different from other meal delivery services. We had an issue with a missing ingredient and instead of a credit for the meal, it was just for the missing ingredient. Luckily we had something close enough to sub with, otherwise we would have needed to find time to go shopping.
Allie
GBShockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.