customer
GBGreat service but with some downsides Some recipes are kind of difficult but they've been doable. Would like it if there were alternative instructions for cases where you might not have certain equipment like blender, microwave or oven. Also, don't really know how you'd go about contacting purple carrot if there was an issue with order, delivery, ingredients, etc. Other meal services have easier ways to identify concerns without having to hunt down contacts.
customer
GBWe had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.
Brian KImball
GBAvocado I think the biggest issue is with avocados. I know it can be difficult to get them ripe or close to ripeness when shipping but always appear to be unripe and hard when delivered and would take too long to ripen as the other veggies would go bad. Reexamine the avocado recipes and perhaps use guacamole for some recipes instead.
Ernie Turbyfill
GBSo…I’ve never really been one to cook… So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is. On top of that, the recipes that are put together are just amazing, full of flavor and texture. Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again. Thanks for making meals fun again and delicious on top of that!
CTD
GBGreat recipes, but missing items several times We have been enjoying the recipes and the degree of preparation, as well as the recyclable nature of the packaging. However, we had at least our third meal today that had an ingredient missing. Tonight's meal was cauliflower steaks and the cauliflower was missing. Really need more quality control on the meal ingredients to make sure all are included.