customer
GBGreat service but with some downsides Some recipes are kind of difficult but they've been doable. Would like it if there were alternative instructions for cases where you might not have certain equipment like blender, microwave or oven. Also, don't really know how you'd go about contacting purple carrot if there was an issue with order, delivery, ingredients, etc. Other meal services have easier ways to identify concerns without having to hunt down contacts.
Monique Seitz-Davis
GBWell worth the money! Couldn't be happier with the quality and simplicity of these recipes! Not only that, but Purple Carrot makes it so easy to divvy up dinner duty—without making it feel like a burden to my partner or I. But you know my favorite part? My 78-year-old father loves eating Purple Carrot dinners with us, which was a fun surprise!
Tamara
GBJust signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.
CTD
GBGreat recipes, but missing items several times We have been enjoying the recipes and the degree of preparation, as well as the recyclable nature of the packaging. However, we had at least our third meal today that had an ingredient missing. Tonight's meal was cauliflower steaks and the cauliflower was missing. Really need more quality control on the meal ingredients to make sure all are included.
DR
GBLove the freshness and flavors I have been using meal kits weekly for probably five years now. Your boxes have the freshest ingredients I’ve ever had with a meal kit company. It is a new diet for me, so I am exploring new things, and you’re providing an excellent resource for that. I have, however, had a minor ingredient that was either missing or not as described in the booklet you send on a couple occasions. These are the ones that I have not received an email notification for, which those are always appreciated. Even though the kits are more expensive than others, I feel they are worth the extra money. I continue to look forward to getting your unique and fresh boxes weekly.