We had a substitute that was nasty We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything. Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.

Your ingredients are always fresh Your ingredients are always fresh! Your packaging is minimal. And we love how all the savory recipes are filling, w/o depending on bread, potatoes and rice to fill the body. So many choices and variety within our vegetarian/ gluten -free requirements. Thank you!

This experience has been great This experience has been great. A minor note; please provide more soy-free and allergens-free meals. When I received an arugula that was yellow and going bad, you immediately refunded me no questions asked. Also, you didn't pressure me into buying my meals every single week or every single month either.

Love the freshness and flavors I have been using meal kits weekly for probably five years now. Your boxes have the freshest ingredients I’ve ever had with a meal kit company. It is a new diet for me, so I am exploring new things, and you’re providing an excellent resource for that. I have, however, had a minor ingredient that was either missing or not as described in the booklet you send on a couple occasions. These are the ones that I have not received an email notification for, which those are always appreciated. Even though the kits are more expensive than others, I feel they are worth the extra money. I continue to look forward to getting your unique and fresh boxes weekly.

Consistently bad ingredients and not… Consistently bad ingredients and not enough ingredients. EXAMPLE: Recipe calls for 1/4 cups jam, they give you 1 tbsp. Vegetables arrive moldy and/or wilted. They ruin an entire meal with lack of ingredient or expired ingredients, they will not refund the entire meal, they will only refund you minimally for the bad ingredient.