Sande Golubich
GBdo NOT use Purple Carrot do not use Purple Carrot. I consistently had rotten produce. I canceled after several boxes that were bad and my card had not been charged yet for the box and the order had not shipped, but I was a few hours outside of their cancellation window and they would not do anything to help me, I got the box and again had rotten produce in every kit and they still would only refund me a few dollars for the ingredients that were spoiled, but that left me with a box that could not be used. Don’t buy into it. It’s a terrible company.
Allie
GBShockingly disappointed in their… Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.
Tamara
GBJust signed up and received my first… Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.
Ernie Turbyfill
GBSo…I’ve never really been one to cook… So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is. On top of that, the recipes that are put together are just amazing, full of flavor and texture. Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again. Thanks for making meals fun again and delicious on top of that!
WENDY
GBThis experience has been great This experience has been great. A minor note; please provide more soy-free and allergens-free meals. When I received an arugula that was yellow and going bad, you immediately refunded me no questions asked. Also, you didn't pressure me into buying my meals every single week or every single month either.