Excellent customer care Excellent customer care I had an issue with a local retailer. I contacted The New Primal only making them aware of the situation. I didn’t ask for and wasn’t expecting anything in return. However, I was sent product for my troubles.

Excellent customer service & product! Excellent customer service & product! Bought a bottle of the mustard BBQ sauce from a local store that went out of business. When I opened the sauce the lid was damaged making it unsafe to consume. I reached out to The New Primal and they shipped me TWO bottles free of charge! Finally got to try the mustard sauce; it is scrumptious and works well for those doing keto/paleo or who generally love delicious flavors :)

no complaints no complaints, u did great, customer service, good quality products.

I absolutely love their Buffalo… I absolutely love their Buffalo seasoning. Top it on potatoes for a wonderful vegan dish. Delicious! Fast shipping and well packaged. The New Primal people are also a delight. I had a small issue and they dealt with it with quick resolve.

New Primal = WOW!!!!! We’ve been New Primal jerky fans for years so we decided to try the Ketchup. What we knew we would get is a top quality ketchup made by the best and cleanest ingredients. What surprised us is that it’s the best ketchup we’ve ever tried. Sometimes there is a taste sacrifice when you take out all that delicious sugar. Not here. This will have a permanent place on our shelf.