I ordered these because I love muddy… I ordered these because I love muddy paws rescue and all that they do to provide safe, permanent homes for dogs across the country. I was really excited to see that they’d branched out to the treat market and these did not disappoint. Dean, my 7-month old puppy, who I adopted from muddy paws in April, loved them! I would definitely recommend to any pup parents out there. The purchase process could not have been easier, either. Overall, great experience!

My first order went missing My first order went missing. I emailed 2 times with no answer. Unfortunately, they provide no other way to contact customer service - so I googled Neo Bites phone number. Scrolled way down and found an Austin based number, 512 area code, so I called it and got a voicemail. It was clearly a private cell. So I took a chance and texted 2 screen shots of my original order and the shipment without a delivery listed. The reply I got was kind, he stated the number was no longer associated with the company, but he would forward my concerns to the appropriate contact. He did just that and I had someone from Neo Bites send me an email apologizing and taking immediate steps to reship my lost order. She explained the company had changed hands and the emails were getting lost in the mess. So, all in all, I am very pleased with the company and the product are amazing! I recd my first bag as a gift and decided to order when it ran out, so I definitely recommend the products. My one upgrade would be to allow better contact for the client. Email is fine, but not providing a phone number ANYWHERE on the site feels like a miss, especially when you’ve attempted to communicate via email, not once but twice and are needing additional support. I originally gave a 1 star, but have changed it to a 5 star simply because of the quality and speed of customer service once somebody knew I needed help.

Great healthy treat! My Sheltie, Koda, loves Sunny’s Bites! I love the small size (perfect for training rewards) and that he’s getting a lean, high protein snack.

Ruthie Loves Neo Bites❣️ Our cocker spaniel, Ruthie, LOVES her neo bites toppers and neo bites crackers! I love neo bite’s ingredients including the alternate protein sources. The recent shipment arrived sooner than expected and the value of my purchase was exceptional! We both say thank you for such a tasty product!

My doggies love these ! I had a great experience ordering these treats for my doggie :-). Why did I have a great experience; my order was easy to process and delivery was quick! Thank you - my doggies love them :-)!