Great experience Placing the order was easy and straightforward. All automated delivery status was welcome. I would have liked a direct confirmation from the vendor. Payment was not straightforward. I had entered my credit card, but was told the charge was denied despite the card being operational for other transactions. I entered an alternate card and had to place a call to request processing.

Not sure if it was the error on the… Not sure if it was the error on the actual restaurant’s behalf, but I specifically called to ensure there would be NO TUNA subs…. I got tuna subs anyway. :( Of course, no one ate them, so it was money wasted.

Just okay. The delivery was prompt and staff was friendly. The food came without plates and napkins (which were provided for in the order) — a huge inconvenience when I had 45 people on their way to my house. EZCater support said there was nothing they could do about it, but the restaurant called me directly and offered to send someone over with the missing items. It’s a small detail, but a really important one for a dinner event. I wasn’t thrilled with EZCater’s “shrug” response, especially when the restaurant was very willing to help.

This was the first time using ezCater… This was the first time using ezCater and the ordering process went very smoothly. I appreciated all the updates to ensure that my order was delivered efficiently and easily. The food was great too! The only issue was that one of the orders had special instructions to remove ingredients and put the dressing on the side. The person was able to remove the unwanted ingredients and scrape off the extra dressing. If special instructions or requests should be entered differently, please let me know. Otherwise, the experience overall went well.

Food was delicious and on time Food was delicious and on time. (There was only one small error that was corrected immediately). Thank you, Pita Pita for helping us enjoy a wonderful event.