We got Famous Dave's BBQ We got Famous Dave's BBQ. The food was delivered on time and hot! The delivery person set it all up and was super helpful. He even brought some extra buns for the sandwiches!

Just okay. The delivery was prompt and staff was friendly. The food came without plates and napkins (which were provided for in the order) — a huge inconvenience when I had 45 people on their way to my house. EZCater support said there was nothing they could do about it, but the restaurant called me directly and offered to send someone over with the missing items. It’s a small detail, but a really important one for a dinner event. I wasn’t thrilled with EZCater’s “shrug” response, especially when the restaurant was very willing to help.

Great experience Placing the order was easy and straightforward. All automated delivery status was welcome. I would have liked a direct confirmation from the vendor. Payment was not straightforward. I had entered my credit card, but was told the charge was denied despite the card being operational for other transactions. I entered an alternate card and had to place a call to request processing.

Amazing! ezCater was so much easier than dealing with the vendor. Communication was great, delivery was on time and food was well received.

Change of lunch time. We had a last-minute agenda change that altered the time of our lunch break. EZ cater took care of contacting the restaurant and changing our delivery time while I set up for the all-day meeting. Very helpful!