Disappointed Disappointed. We have ordered supplies several times from RSG and been very happy with the speed of receiving the shipment. However, this time it was not as easy. I had called and emailed customer service multiple times starting 6/25 and was only able to leave a message, no live person to talk to. No return calls or emails from RSG. I finally just ordered on Friday 6/29 by 1pm with hopes that my order would be processed so it could be received by 7/3. I just now received confirmation that the order was shipped 5:51 pm last night (7/2) so we won't have the order in time for our show on 7/4.

Everything happened FAST! All went well with this order -- even with an issue! When I tried to post payment for my online order, it would not recognize or accept my credit card. For some reason, only PayPal was working. I sent an email to the owner, who answered promptly and noted that there was a processing issue with the payment program. I tried the next time online and was able to make payment via credit card. And the item was shipped right afterwards, which was amazing to me. I am to receive my order in 2 to 3 days. I am very pleased with the responsiveness of the owner to my inquiry and to the excellent service and very fast shipping. 5 stars!

Delivery was quick but a lot of the… Delivery was quick but a lot of the cans were dented pretty bad. I know that a dented can every now and then is inevitable but one case at least half were dented and on the others 2-3. I find service is good and delivery was fast so that is why I gave 4 stars.

Wont be ordering again. Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience with one exception : fast shipping. But I'm not happy, especially since I could have gotten the same part they sent me for $4 elsewhere, with free shipping. Their lack of response really sealed the deal for me. Do yourself a favor and don't order from these people.

I had been looking for the Rose's … I had been looking for the Rose's grenadine in 1 liter bottles for quite some time. I was extremely impressed on how easy it was to order, shipping rates were awesome (orders over $100 shipping is FREE), where can you get that any more. The packaging of the case was impressive, there was no way any of those bottles could be damaged. They shipped my 2 cases quickly and they arrived at my front door. I was notified by email, every step of the way. I didnt have to own a business inorder for me to order.