No response on my tax letter We donated $2500 last year and wanted to get a tax letter stating no goods or services were received in exchange for the donation. We did not get such letter, even after countless emails and calls. Now I owe taxes on that donation as I can't claim it as a donation. I'm not questioning the legitimacy of the company, i don't have much data to support my PoV but I am very, very disappointed in their non-responsiveness for something that I believe is my basic right to ask for, and receive. Update as of 5/3/21: After posting this review, I got the attention of Mercy Bakery and they were able to provide me with the donation letter within a day of me contacting them on the updated email address provided. I'm upping my rating from 1-star to 3-star because of this. My feedback would be to ensure you use the proper email address to be contacted on your PayPal account and ensure your website has the right phone number or way to contact you. I understand payment via third party apps like PayPal may not share the donor addresses for Mercy Bakery to send these donation letters to automatically BUT the onus on having updated information is on Mercy Bakery so donors or others can contact them and not get a voicemail box that is full or a no-response from an old email address. Other than that, I do truly appreciate the good work this organization is doing to feed the hungry.

JazakumuAllahu khairn for your great… JazakumuAllahu khairn for your great job delivering food and support to the people who need it the most. Through your team we could give whatever little we could do to ease the suffering of our beloved brothers and sisters in Faith. Keep up the great work!

Absolutely brilliant work they do Absolutely brilliant work they do. Together with Mercy Bakery we can help all those who need food. Thank you for giving me this opportunity to help those in need.

Suspect I have donated to this charity and when I was trying to get more information through their email confirmation for the donation. The link they provided is no good, I keep getting security certificate is expired. Too many problems and the fact that I was unable to communicate via email make me feel I got scammed.

Subject: Refund part of donation receipt number 1282-4253 Assalmu alaykum. I donated $250 by mistake and the actual donation is only $50. Please refund $200 ASAP Also note your online donation page is not user friendly and trick donars to pay more. We always donate to many organizations but they are simple and easy and show how much you are donating. Details of my donation given below. We appreciate your feedback and quick action Name Albia Zamal Receipt 1282-4253 Address Mississauga ON CANADA