This charity is working towards improving their transparency. I was planning to donate to this charity some time ago but found myself going through a series of different websites with vague information which seemed very dodgy. To add to that there seems to be no adequate database for registered charities in the US, unlike the UK and Ireland where all the information can be accessed and reviewed from independent sources - there is a database as such, but the information available is minimal, a name and post box address seems to suffice. I therefore came here to Trustpilot and left quite a scathing review. The president of the charity has now taken the time to respond to my review and provide the relevant information. I do hope that their good work continues, they now understand the need for transparency in this type of enterprises. THE FACTS: This so-called "registered charity" provided no registration number or physical address for either their office or the presumed bakeries they claimed to have built in Yemen. Just a load of social media sites. However, they took the time to reply to my review and have provided all the information requested below. I hope to check it out in the near future.

No response on my tax letter We donated $2500 last year and wanted to get a tax letter stating no goods or services were received in exchange for the donation. We did not get such letter, even after countless emails and calls. Now I owe taxes on that donation as I can't claim it as a donation. I'm not questioning the legitimacy of the company, i don't have much data to support my PoV but I am very, very disappointed in their non-responsiveness for something that I believe is my basic right to ask for, and receive. Update as of 5/3/21: After posting this review, I got the attention of Mercy Bakery and they were able to provide me with the donation letter within a day of me contacting them on the updated email address provided. I'm upping my rating from 1-star to 3-star because of this. My feedback would be to ensure you use the proper email address to be contacted on your PayPal account and ensure your website has the right phone number or way to contact you. I understand payment via third party apps like PayPal may not share the donor addresses for Mercy Bakery to send these donation letters to automatically BUT the onus on having updated information is on Mercy Bakery so donors or others can contact them and not get a voicemail box that is full or a no-response from an old email address. Other than that, I do truly appreciate the good work this organization is doing to feed the hungry.

Very happy to support Mercy Bakery and… Very happy to support Mercy Bakery and all of the important work they do in helping communities in Yemen. A percentage of all my bake sales are donated to Mercy Bakery and I feel so grateful to the organizers for continuing this important charity which helps me give back to those in need.

The work that Mercy Bakery has done for… The work that Mercy Bakery has done for people in need is very inspirational. They work tirelessly to provide food and supplies to those affected by the ongoing conflict in the world. Alhumdulilah, it's also nice to see them branch out to my home country of UGANDA. May Allah, bless everyone at the organization and everyone who donates

Mercy bakery is one of the most… Mercy bakery is one of the most hardworking and dedicated organizations… both personally and professionally. Thank you for the immeasurably valuable work you have done and continue to do. May Allah continue to guide and illuminate your path. Allah (swt) says: “HELP ONE ANOTHER IN ACTS OF PIETY AND RIGHTEOUSNESS AND DO NOT ASSIST EACH OTHER IN ACTS OF SINFULNESS AND TRANGRESSION”