Subject: Refund part of donation receipt number 1282-4253 Assalmu alaykum. I donated $250 by mistake and the actual donation is only $50. Please refund $200 ASAP Also note your online donation page is not user friendly and trick donars to pay more. We always donate to many organizations but they are simple and easy and show how much you are donating. Details of my donation given below. We appreciate your feedback and quick action Name Albia Zamal Receipt 1282-4253 Address Mississauga ON CANADA

This charity is working towards improving their transparency. I was planning to donate to this charity some time ago but found myself going through a series of different websites with vague information which seemed very dodgy. To add to that there seems to be no adequate database for registered charities in the US, unlike the UK and Ireland where all the information can be accessed and reviewed from independent sources - there is a database as such, but the information available is minimal, a name and post box address seems to suffice. I therefore came here to Trustpilot and left quite a scathing review. The president of the charity has now taken the time to respond to my review and provide the relevant information. I do hope that their good work continues, they now understand the need for transparency in this type of enterprises. THE FACTS: This so-called "registered charity" provided no registration number or physical address for either their office or the presumed bakeries they claimed to have built in Yemen. Just a load of social media sites. However, they took the time to reply to my review and have provided all the information requested below. I hope to check it out in the near future.

Very Inspirational The work that Mercy Bakery has done for people in need is very inspirational. They work tirelessly to provide food and supplies to those affected by the ongoing conflict in Yemen. Alhumdulilah, it's also nice to see them branch out to my home country of Pakistan. May Allah, bless everyone at the organization and everyone who donates.

Suspect I have donated to this charity and when I was trying to get more information through their email confirmation for the donation. The link they provided is no good, I keep getting security certificate is expired. Too many problems and the fact that I was unable to communicate via email make me feel I got scammed.

The work that Mercy Bakery has done for… The work that Mercy Bakery has done for people in need is very inspirational. They work tirelessly to provide food and supplies to those affected by the ongoing conflict in the world. Alhumdulilah, it's also nice to see them branch out to my home country of UGANDA. May Allah, bless everyone at the organization and everyone who donates