Mime Fayfel
USThis is the worst online experience I… This is the worst online experience I have ever had. I paid but can’t get a hold of anyone there to find out when order is coming. Horrible communication and very stressful
MamaBWild
USDelicious Dailycious There is an impressive range of choices for these dishes. They really do stay fresh for the recommended time period. The quality of the meats is especially impressive. These meals really surpass the quality of traditional prepared food meals. I highly recommend.
EB
USSomehow it doesn’t seem to matter when… Somehow it doesn’t seem to matter when I go in and select my meals for the next order, magically on Sunday it changes to whatever it wants. I’ve reached out and spoken with them, and the system hasn’t been corrected.
Tongzhou MU
USThe customer support team is terrible The customer support team is terrible. I have tried three different ways to contact them: emails, an online chatting window, and filling out the form on their website. But nobody responds to me. And their website is really hard to use. I cannot find the first delivery date anywhere on their website. The "deliveries" tab seems only to show the upcoming deliveries, but it does not match the date I scheduled when I placed the order. And their email system is also buggy. When I placed my order, the confirmation email told me that "Your meals will be delivered to you on Sat, Mar 19, 2022". However, Mar 19 is the date I placed the order, not the date I want my first delivery.
Jack
USHorrible service Horrible service. They sent the wrong order two weeks in a row, and did not respond to multiple emails and private messages. It’s a real shame because the food tastes amazing and fresh. They must not care about customer retention. I’m advising those who I recommended this service to initially, to stay away.