They steal your money. Two weeks in a row my delivery was marked “unable to deliver” BEFORE THE DELIVERY DATE and NO ONE IN CUSTOMER SERVICE WILL RESPOND OR TELL ME WHY OR GIVE ME MY MONEY BACK. THEY ARE THIEVES DO NOT ORDER FROM THEM.

First and foremost you have to put in… First and foremost you have to put in your credit card information before you can even look over your meal plans. By then, after you leave your credit card, you are already hooked into a subscription. There is no backing out. Then they give you a delivery date but the estimated time is between 8AM-9PM. So you have to sit at home all day waiting for your order. Then I got my order and I could’ve went to the store and spent about $20 bucks on the stuff but I spent $65 through Dinnerly.com for very little food. You have to cook it yourself. This is a complete rip off and I’m embarrassed I even got sucked into the first subscription.

Run don't walk. Avoid at all costs… It seemed overpriced but as meal kits go wasn't terrible, we have been subscribed for almost a year with weekly deliveries. They recently delivered me rancid meat and refunded $7 on a $19 meal which the other ingredients were two Idaho potatoes. The rep told me that they only refund for the ingredient. To which I respond I'd love to know why two potatoes cost $12. I repeatedly asked to speak to someone about it and repeatedly reported my issue was not resolved and they ignored me entirely which is why I cancelled and will never go back. The disregard for customers is appalling.

They make every effort to help a… They make every effort to help a customer. Missing/Damaged items are immediately credited, and the biggest thing is - they don't make that mistake again.

Service is just ok Service is just ok. Most of the meals are decent, but you are taking a chance with ingredients. Vegetables quite often arrive rotten. I have had two boxes out of the last four arrive with open protein bags. Makes quite a mess, along with making the open item unusable. You can report the issue, and they will credit you a few cents to a few dollars, depending on item. It may be more expensive to replace, but oh well. Along with the issue of having to clean everything else in the box. And reporting an issue doesn't make the issue go away. Time to try a different service.