Kathy
GBDo not subscribe to this service Do not subscribe to this service! On multiple occasions we had issues with ingredients and/or delivery - damaged box, delivery over 24 hours late, spoiled ingredients which made the meal incomplete or unable to prepare. Customer Service is terrible.
Apt Three
GBTop meal service to date Top meal service to date! Our family has tried at least 5 other "shortcut" meal services where ingredients are sent with instructions, and I prepare the meal myself. I was not trained as a cook, but have had great success with this service. The instructions are generally spot on, the recipe choices are varied and allow for our low-calorie, low gluten, low carbohydrate choices. Ingredients are high quality, well-packaged, and stay fresh until the end of the week.
Sandra Miller
GBquality product Good variety of foods and quality products and produce. My major complaint is the lack of whole grain options. The rice and breads are always white. I also wish the service provided the option of removing some items from a box. In my case it would be cilantro. I do appreciate the high protein options. They've also recently provided more meals using cauliflower rice and sometimes zucchini noodles.
N/A
GBfresh food as described fresh food as described. not a waste of surplus packaging material. I like the tray on the inside to hold ingredients goes straight into fridge as is. only suggestion would be offering alternate suggestions on recipe cards like if you don't have vinegar what can you use to substitute. I called when I was making the food but the lady on the phone was not able to answer my question that is the only reason for not 5 stars. But i love the recipe cards and plan of keeping all of them to remember and use again in the future.
Consumer
GBThe customer service was horrible The customer service was horrible. I was just browsing and somehow ended up with a box that I didn’t want so I tried to get a hold of them and they were totally unavailable to help me. They’re very expensive. The meals are horrible. I just don’t think they’re even close to a four star. There is no way to respond but I did contact you directly but never was able to talk to anyone. My experience is not a good one but I’m sure others have had different, maybe better experiences. I’m not sure if it matters but I work full time and take care of mom full time. I have to be very careful with every dime. It was just a shock because I didn’t expect it. Anyway what is done is done. Thanks for responding