I want my money out of your account… I want my money out of your account oxygen I am locked out of the app can't get any of my money I just got my income tax deposited in that account and can't get my money what the heck is going on

Always prompt to answer back Always prompt to answer back. I feel safe with the extra steps they take to verify that who I say I am go the extra mile to help a customer example I had charges on my account that weren't mine and I went to shut the car down and the middle of the next day I'll send my card wasn't working and when I called they turned it back on from one more time so I could use it and have been on it ever since. Excellent banking employees.

you changed the cashback experience you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!

“Best Bank Ever…” Oxygen has been by far the best bank I’ve ever dealt with I work at Fedex and I put my check in by direct deposit and I always get my check at least 2 days before the other guys that I work with!!! Great savings account also and plenty of cash back opportunities !!! The only thing I would like to see changed is that I can’t get an extra bank card for my wife?????

Cashback is meh but the only positive. Cashback is cool, but waiting a til "oxygen day" (every month on the 8th) to use it is stupid. So you're locked out of cashback, but it use to be as soon as you hit the $10 minimum. They don't have any credit builders, loans, line of credit, or anything like varo, chime, Albert.