Chris G
GByou changed the cashback experience you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!
Zachary Seif
GBI have been an Oxygen Banking member… I have been an Oxygen Banking member for a year. Everything was fine until I was a victim of theft and subsequent fraud. My phone was stolen and all my accounts that were tied to my phone were ruined. I provided a police report and oxygen said “no error found” and denied the claim. I refuse to be on the hook for $450 I never spent. Avoid oxygen at all costs. On advice of others I’ll be submitting to the BBB and FTC. Visa guarantees its customers 0% liability for unauthorized charges. They re opened the dispute and it’s looking like this will be a 6 week process. I’ve reached out to my states attorney general and filed a grievance with their office.
brahm duckworth
GBBE WARNED!!! I used to love oxygen for years it was my only debit card until I recently had my tax refund deposited to my oxygen account. Then they froze my account and would not unfreeze it even after verifying my identity, became impossible to deal with and would not return calls or emails, and couldn't even give me consistent information between different customer service representatives. Then I looked online and found out I'm not alone. TONS of people are having the same issue as me. They used to be great but now OXYGEN IS A SCAM. They are now closing my account and I'm praying they send me my money back by check but I'm not going to hold my breath. So far they have held my money for 10 months and will not release it. DO NOT USE THIS COMPANY!!!
Ian Murrell
GBAmazing that about sums up this banking… Amazing that about sums up this banking institution. From the travel benefits you rarely see on anything but high unachievable credit cards to the ease of use of their app usually found only on the most modern of banks it all is there and works perfectly add in the burnable cards for online shopping and it just makes them the perfect choice for a banking partner. And it looks like they will be adding more benefits in the future so I will definitely be sticking with them for the long run.
Jose Pimentel
GBI want my money out of your account… I want my money out of your account oxygen I am locked out of the app can't get any of my money I just got my income tax deposited in that account and can't get my money what the heck is going on