
The Market Delivers
USI have text messages from the owner of TTE stating I am one of the most successful businesses they have worked with. My review is not related drive or my capabilities as a business owner. Time to Eat represents itself as an experienced Food Delivery, Start Up business. A few Google searches will show a very spotty internet presence over the past few years. They claim their product is turn-key, and they work hard to stand by that by taking short-cuts in the industry and making promises they can't keep. After working with them, I realized very quickly the services they offer are outsourced through a third party. Included in your package, they offer support throughout the life of your business. Since they are not the software provider, the process to gain assistance is to reach out to TTE and then they have to wait to get trained on how to answer your question by contacting the software company they set you up with. I assumed for the prices of the packages, I would be dealing directly with the software company designer so I could customize my site to fit the needs of my business model. In fact, they just put you on a platform with several other businesses like yours. So when they present to you, your "customized website and app", it is simply the template the software company offers and you will see several with the same template. They are not educated in state tax laws and this is concerning since the food delivery service is one of the fastest growing industries right now and it is vital to the life of the business to be current on state tax laws. You will need to hire an experienced CPA to manage this part of your business and it will most likely be an expensive CPA since the industry tax laws are changing so quickly and you will want to hire one that spends the money on continuing their education so that you are filing your taxes properly throughout all of the changes. They are located in the state of CA. If you live in other parts of the country that aren't bankrupt I would seek out finding someone in your area to help you out. They encourage you to use their name and marketing and require you to complete spreadsheets of your contacts and the businesses you partner with. They also encourage you as you are ready to launch your business, to create a few fake emails to write reviews with. I assume they would practice this in their business if they are recommending it to start -up companies who pay thousands of dollars for their expert advice. I have worked very hard to build a successful business in spite of being a TTE client. In fact, learning from them, gave me excellent insight to what my competition would be and I just offered my restaurants better service than what I knew was being offered. Now, as a successful, and still learning, RDS business, I have been witness to how their business model impacts the other businesses who share a platform with them. Their lack of knowledge in an industry they claim to be experts in, backlogs our support tickets by more than 30 days. Unethical sales training has created major policy changes for the entire platform and this has impacted RDS businesses that have decades of experience and have grown through all of the changes in this industry. If you are considering starting an RDS I would recommend another resource. Choosing to enter in through TTE will make your journey much longer than it needs to be and if you have a great business model, it will take longer to gain respect from your peers because the general consensus is that TTE clients are lowering the standards in the industry and for those that have worked at this business for several years, they don't respect businesses entering in to their market through short cuts. There is knowledge everywhere, TTE is not "the expert" when it comes to 3-rd party delivery businesses. It was worth my money to learn what not to do but now that I have the knowledge I'm happy to share it for free and I hope it saves some of you from losing your retirement funds, nest eggs and hard earned money . Each client is encouraged to leave reviews on all platforms before launching their business and in some cases, they are offered marketing materials or supplies in exchange. If you are already a client, congratulations you are in an excellent industry and you can have a successful business as long as you don't limit yourself to the guidance TTE offers you. :)

Trevor Marca
USGreat Opportunity If You're Willing to Work Hard I started working with TIme To Eat a little over a year ago. I would not have been able to start my delivery business without them. Their team is responsive, helpful and professional. Starting a business is never easy, and my journey hasn't been easy. I didn't expect it to be. I feel too many people pay TTE their fee and think a business will magically grow with little or no effort on their own part. TTE gives you the tools and a roadmap, but you have to choose to use those tools and follow their path or do it your own way. Every market is different, and an entrepreneur needs to be flexible and able to make decisions that will work for their unique situation. One should not expect TTE to hold all the answers in their hands. I didn't follow everything TTE told me. I started down their path, and when I met with restaurant after restaurant, I learned their needs and started doing things differently to accommodate them. A business owner must be 100% accountable for their business. When I read reviews blaming TTE about their own failures, it is clear to me the real reason they fail is lack of accountability. Time to Eat points you in the right direction. You have to bust your butt to ensure you arrive at your destination. If you're not willing to work hard, don't sign up with TTE. Don't start your own business. Continue being an employee and procrastinating on someone else's dime.

Ari Green
USI would do it all over again with Timetoeat My experience with Timetoeat has been great from the get go. It’s not a fraud it’s a real company and I have been to the main office for training myself. The staff is great and my business is doing better than I expected. I had my investment back in less than a year which is incredibly fast for those who know how real business works. I see a bunch of negative reviews pop up all within a week after years of positive customers. That looks more like a fishy campaign than a true reflection on Timetoeat

Casey Wilson
USBuyer beware! We started researching Time to Eat in May 2021. We checked reviews on the BBB. We watched all of TTE’s videos online and we were sold on the “Workplace Lunch Delivery.” After TTE was featured with Montel Williams on The Balancing Act, that sealed the deal for us. Little did we know, anyone can pay to be featured on The Balancing Act. We spoke with the financial companies that work with TTE clients and we were told that we would have no problem paying the loan back within the first year. This ended up not being the case. When we were eventually able to get financing on our own and start the training process, we had modules missing and there were not any modules on the “Workplace Lunch Delivery” at all. We were told “Workplace Lunch Delivery” was something that they do not recommend anymore. This was after we had already paid IN FULL and invested our time. After a few weeks of training, some of our supplies started trickling in. We were highly disappointed in the boxes that we opened. The tablet stands were cheaply made and embarrassing to take into our partnered restaurants. The candy jars, stickers that did not fit on the jars, and expired candy we received, was subpar to our expectations. Our brand colors are charcoal gray with silver lettering. The hats that we received were black with white lettering. The uniform shirts were the cheapest shirts possible and were not available in the size that we needed. As for the “design team,” everything was cookie cutter designed and looked just like all the other RDS’s from TTE. We were told that we would be able to customize our logo however, this was not the case. We wanted our font to match TTE Delivery’s branding. We were told this wasn’t possible and that we could not add anything else to the design. All of our marketing materials included a “launch” code for free delivery that made all of our marketing material unusable. The training for hiring drivers was poor and a waste of time. We did not get a business plan or handbook during the training process. TTE has very little knowledge of the restaurant delivery service and hospitality industry. Whenever a question was asked, we were met with “that’s a great question, let me ask the team and get back with you.” This sounds great in theory but we often did not receive answers to those questions. There was absolutely no training on finances at all. When setting up tablets for restaurants, TTE knew from previous clients that fake emails do not work, but continues to train new clients to use fake emails for software use which hinders business. The ads for Facebook were purchased for an area that was 30+ miles away from where were starting up and this was a waste of money. When the sales person came, we were told that we would have to pick and choose which restaurants we wanted because we would have more than 20 partnered restaurants to start with. This was not the case. In fact, we still do not have 20 and we are at our 7 month mark. We were told that if a restaurant refused to work with us, they could be added to GFO (Google Food Ordering). This is not ethical for good business practices. The sales person was unprofessional. He pushed his son’s graphic design services on us after we declined. He also got us thrown out of a restaurant from being too aggressive. While he was here, he engaged in several unsolicited conversations about weight loss. We were told that the app for our customers would be available in 4-5 weeks after our launch date. In reality, it was actually 3 months after we launched. We were told that by week 5 of training, we should free up our schedule or take several weeks off of work. At the time, we had a successful trucking company for almost 3 years. We communicated with TTE about the timeline of training and launching. We were very clear about the importance of following our timeline before the trucking company was dissolved. At first, we were bullied to start sooner than our projected launch date then because of the high demand of other clients starting at the same time, we were manipulated into starting later and told that it was unknown when we would launch, which was false. In short, we had a successful business. We took a step of faith and wanted to serve our community. We were taken advantage of and given poor tools and training. We were unaware of the extreme learning curve and due to this, we are unsure if financially we are going to be able to continue in this industry. The toll that this has taken on our marriage and our mental health has taken us to new lows. Buyer beware! Do not let them manipulate you. Do not let them gaslight you. -Casey and Colleen Wilson, Time to Eat Indiana

URSULA
USThank You Time To Eat Delivery I came across Time To Eat searching for a business I could start that would help others myself and my community , I don't have a dime to lose so I did my research and found Time To Eat to be a reputable company! So I got my cash together and here I am on this new journey in life and I just want to say" Thank You Time To Eat Delivery for amazing service and your knowledgeable staff that I now call family I have learned so much from the training modules and the zoom training meetings and I am eternally grateful for the keys you have given me to run a successful delivery business. The whole team has been so very accommodating and always there when I need help. May 9th I had the opportunity to go to the home office, meet the staff and do some training ,they are young geniuses! I was so impressed with their expertise , professionalism friendliness I did not want to leave ! My representative came down to form restaurant partnerships for me this past week so I went with him to learn all that I could learn, by day 2 I was able to walk in a restaurant and form a partnership with what I learned from my rep! I was bursting with excitement! I will be doing my soft launch soon it is more like a test drive where friends and family place orders so we can check for glitches and make sure all of my software is working properly before the full launch which I am grateful for because it gives us the opportunity to fix anything that needs to be fixed! I want to thank Desiree Malek Crouse she has a heart of gold ! and goes out her way to assure your success ! I want to thank the whole family team for all their dedication and hard work!