McDonalds Thamesmead McDonalds Thamesmead Went in with one off my friends, ordered two meals on the kiosk. Then to wait a long time when there was not a single soul in there. They love to get McDelivery orders out off the way first which I think is absolutely disgusting. I then get my food, then I was asked did you order drinks. Isn't it your job to check my order for whether I ordered drinks? Staff are rude and full of attitude. My mighty mcmuffin with ketchup came with no ketchup in it. The bacon was undercooked. 1 star for you. Please improve on your customer service!

Ordered from the screen and waited… Ordered from the screen and waited quite a while to see my order was ready! I went straight to the counter when my order was called and waited a good 10 minutes until I got angry and asked staff where my order was - I was totally ignored. Asked a man who was ‘looking after’ customers and their tables and he looked at me blankly. The staff were sorting the Deliveroo and Just Eat drivers with priority too. Awful experience.

Cold food Cold food, fries always freezing and limp. Just not good every time This was a delivery again from McDonald’s ( new George street Plymouth , Devon) It happens all the time in McDonald’s , cold fries etc and quite often doesn’t even feel clean.

Definitely not fast food Absolutely no way, this can be called fast food. Currently sat in my car outside McDonald’s in Leigh Lancashire for the best part of 25 minutes.. what an absolute joke

Food arrived cold We ordered a home delivery yesterday. It arrived cold and had to be microwaved. No point in getting in contact. You just get the generic sorry you had a bad experience, which translates to tough but we don't really give a toss