customer
GBSystem is constantly inaccurate System is constantly inaccurate. They need to better program the system. When you question their videos they become offended and make excuses instead of admitting it’s junk. How many stop signs do you know that pop up in middle of 65mph highway? Because it captures several everyday apparently in different cameras.
John Tomasso
GBPleasant Vendor Experience I have used Lytx for over six years now with over 400 devices in service. Equipment quality is by far the best in the industry. Administrative support offered by Lytx should be a standard for the telematics industry. Julie Schwab our Senior Client Success Manager is outstanding. Her monthly check calls include all our safety personal and have proven very useful. John Tomasso Director of Compliance Intermodal Cartage Company
K jay
GBI am going to million dollor sue to… I am going to million dollor sue to this company. Because so many malfunction detect posted speed. On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph. Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck. Why this company sale like unfair device? I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device. Are you ready to defend my sue? Also this Lytx install company cannot defend because my Law firm is very good company.
Thomas Norris
GBOur experience with Lytx is 4.5 stars… Our experience with Lytx is 4.5 stars with our movement to 5 stars. It is still new for us as we are just launching the coaching model structure, but like a new car, we still are learning new features that surprise and impress us.
Benton
GBCustomer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.