Terrible service all around Terrible service all around, zero communication once the sales team signs you up

Lytx Camera is Distracting Its obvious that most of these reviews are by people who work for Lytx or have something to gain by positive feedback. The Lytx AI is junk! ... NOT ChatGPT, thats for sure, because its wrong most of the time. It says your speeding constantly, when your not. For example, on the interstate, it constantly says your speeding anytime you pass entrance or exit ramp. The company claims its picking up the speed limit on the ramp or feeder. If you know this, then why don't you get your programmers to fix it! It goes off all the time saying 'Seatbelt', when your wearing your seatbelt. I could go on and on. Its nothing but a distraction when your driving and should be removed for safety reasons.

good service overall good service overall, i do believe some pointable offences assigned to my drivers are sometimes a bit harsh though, especially when doubled up on. For example when a driver is following too close and gets points for late response as well. I will accept the following distance points but I do feel the late response points are over kill. Thank you have a great weekend

Pleasant Vendor Experience I have used Lytx for over six years now with over 400 devices in service. Equipment quality is by far the best in the industry. Administrative support offered by Lytx should be a standard for the telematics industry. Julie Schwab our Senior Client Success Manager is outstanding. Her monthly check calls include all our safety personal and have proven very useful. John Tomasso Director of Compliance Intermodal Cartage Company

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.