Disappointed be better America If I could rate this system lower I absolutely would. There is nothing more disgusting than some useless waste of space sitting behind a computer telling a hard working useful member of society how to do a job the person behind the computer has absolutely no understanding of. Truck drivers make this world work and save lives. Every person working at lytx is worth less than the dog scat on the bottom of the boot of any man with a real job. The camera shows the worst angles making drivers look guilty. This is a system to fire employees not coach better drivers. If you want to coach drivers sit in the truck don’t sit behind a desk. A dash cam is the show fault in wrecks a driver cam is for sexual gratification of depraved losers. Get a real job. Any real driver is dissatisfied and disappointed. Be better America.

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

As a fedex contractor this is the… As a fedex contractor this is the absolute worst customer service experience I’ve ever had. They close tickets with no resolve and then put you off another 3-5 business days. Per fedex these trucks can’t run without a camera. I’d PAY good money to get out of this contract if I could just get anybody to pick up the damn phone. They won’t allow you to talk to management and as stated in other reviews have exactly zero urgency. It is the most dreadful part of being a fedex contractor.

Our experience with Lytx is 4.5 stars… Our experience with Lytx is 4.5 stars with our movement to 5 stars. It is still new for us as we are just launching the coaching model structure, but like a new car, we still are learning new features that surprise and impress us.

EH... I don't think its right to charge $150.00 to see an event that over 90 days old. I believe since we are a customer and are using equipment of yours then we should be able to view any historical data, at least at a cheaper rate. The New Platform still has deficiencies and is missing exporting functions.