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Trustify360 - Default Title

Lytx

9785 Towne Centre Drive, 92121, San Diego, United States

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2.30

Based on 20 Reviews

20.00%

10.00%

0.00%

60.00%

About Lytx

Lytx is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Its unrivaled Driver Safety Program, powered by the best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. Lytx harnesses the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Lytx offers customizable services and programs that span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, Lytx helps protect and connect thousands of fleets and more than one million drivers worldwide.

Contact Info

9785 Towne Centre Drive, 92121, San Diego, United States
[email protected]

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Our experience with Lytx is 4.5 stars… Our experience with Lytx is 4.5 stars with our movement to 5 stars. It is still new for us as we are just launching the coaching model structure, but like a new car, we still are learning new features that surprise and impress us.

EH... I don't think its right to charge $150.00 to see an event that over 90 days old. I believe since we are a customer and are using equipment of yours then we should be able to view any historical data, at least at a cheaper rate. The New Platform still has deficiencies and is missing exporting functions.

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

Blue Water Trucking is three months… Blue Water Trucking is three months into our Camera Program for our fleet. Thus far the program is a complete success. From the beginning, Lytx provided us with information, presentations and quotations to secure our business. The Driver Safety Program Lytx provides is an essential tool in coaching and improving our Driver Corps. The training from Lytx on how to use the system and target safety concerns was thorough, properly paced for our staff to ensure that everyone understood and was able to maneuver through the Lytx site easily, confidently, effectively. We highly recommend the Lytx Program at any level, but for true effectiveness, the Driver Safety Program is the way to go. Ronald G. Printz Safety and Recruiting Department Blue Water Trucking

LYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT

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Lytx

About Lytx

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Thomas Norris

Tanner

Benton

Ron

David