Lytx

9785 Towne Centre Drive, 92121, San Diego, United States
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2.30
Based on 20 Reviews

5

20.00%

4

10.00%

3

10.00%

2

0.00%

1

60.00%
About Lytx

Lytx is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Its unrivaled Driver Safety Program, powered by the best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. Lytx harnesses the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Lytx offers customizable services and programs that span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, Lytx helps protect and connect thousands of fleets and more than one million drivers worldwide.

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Benton
GB

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

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K jay
GB

I am going to million dollor sue to… I am going to million dollor sue to this company. Because so many malfunction detect posted speed. On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph. Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck. Why this company sale like unfair device? I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device. Are you ready to defend my sue? Also this Lytx install company cannot defend because my Law firm is very good company.

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Tammie
GB

Terrible service all around Terrible service all around, zero communication once the sales team signs you up

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David
GB

LYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT

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Carolina Freightways
GB

System effective but lacks simplicity. I like the system overall, however I do not like having AI review the event before sending to me. It makes too many errors which are later removed from my history. I only need pertinent event data, not data that has to be reviewed more than once to ensure accuracy.

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