Terrible service all around Terrible service all around, zero communication once the sales team signs you up

Blue Water Trucking is three months… Blue Water Trucking is three months into our Camera Program for our fleet. Thus far the program is a complete success. From the beginning, Lytx provided us with information, presentations and quotations to secure our business. The Driver Safety Program Lytx provides is an essential tool in coaching and improving our Driver Corps. The training from Lytx on how to use the system and target safety concerns was thorough, properly paced for our staff to ensure that everyone understood and was able to maneuver through the Lytx site easily, confidently, effectively. We highly recommend the Lytx Program at any level, but for true effectiveness, the Driver Safety Program is the way to go. Ronald G. Printz Safety and Recruiting Department Blue Water Trucking

Foodliner/Questliner Our process to choose a provider was rather lengthy. Mike Ayersman was our sales rep. he did a very nice job with presentation and patience. We felt that Lytx was going to fit our needs from a perspective of overall fleet safety and improvements. We are about 60% installed at this point and have been able to start the coaching process. Amanda Wehunt is our SCSM and has been patient as well as a great source of information as we navigate the tool and work for positive results. We are off to great start and hope to have solid measures as quickly as possible.

Easily the worse experience and talk… Easily the worse experience and talk about over promise under delivery. It is a pain to change or do anything to your system without calling customer service. When you do, they send you to an aggressive offshore call center. This company is 100% cheap and give you the worst product after you sign a contract, go to any other company, Im going to break the contract and possibly sue based on them not being able to record an accident that happened.

As a fedex contractor this is the… As a fedex contractor this is the absolute worst customer service experience I’ve ever had. They close tickets with no resolve and then put you off another 3-5 business days. Per fedex these trucks can’t run without a camera. I’d PAY good money to get out of this contract if I could just get anybody to pick up the damn phone. They won’t allow you to talk to management and as stated in other reviews have exactly zero urgency. It is the most dreadful part of being a fedex contractor.