LYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT

This company is the worst This company is the worst. As a FedEx contractor you must speak with client success team member which deals with FedEx only, well good luck I have never dealt with anyone who will not return an email a call or any type of help. I have been trying 3 weeks with no contact please stay away from Lytx is you except any type of support, you will not get it with this company!

Disappointed be better America If I could rate this system lower I absolutely would. There is nothing more disgusting than some useless waste of space sitting behind a computer telling a hard working useful member of society how to do a job the person behind the computer has absolutely no understanding of. Truck drivers make this world work and save lives. Every person working at lytx is worth less than the dog scat on the bottom of the boot of any man with a real job. The camera shows the worst angles making drivers look guilty. This is a system to fire employees not coach better drivers. If you want to coach drivers sit in the truck don’t sit behind a desk. A dash cam is the show fault in wrecks a driver cam is for sexual gratification of depraved losers. Get a real job. Any real driver is dissatisfied and disappointed. Be better America.

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

System effective but lacks simplicity. I like the system overall, however I do not like having AI review the event before sending to me. It makes too many errors which are later removed from my history. I only need pertinent event data, not data that has to be reviewed more than once to ensure accuracy.