David
GBLYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT
Phil
CAgood service overall good service overall, i do believe some pointable offences assigned to my drivers are sometimes a bit harsh though, especially when doubled up on. For example when a driver is following too close and gets points for late response as well. I will accept the following distance points but I do feel the late response points are over kill. Thank you have a great weekend
Benton
GBCustomer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.
Kelly Taber
GBthx lytx just printed off what your… thx lytx just printed off what your camera does. thx for posting that you snitch on drivers for smoking or eating and drinking behind the wheel. reguardless of what you may think that is not illegal to do. This is a can of worms that you opened. Eating and drinking, as well as smoking is not distraction. However reporting this so called bad behavior to companies is an invasion of privacy. if my company calls me out on that or because i may yawn while driving, I predict a nice big lawsuit worth millions of dollar will be on its way to my pockets. i do not approve or give consent of my biometrics either. it may be legal in ca. but my privacy is in the constitution drive cameras are not. i suggest you keep your cameras to detecting holding a cell phone or bad behavior such as speeding. keep your cameras off my smoking or eating and drinking
K jay
GBI am going to million dollor sue to… I am going to million dollor sue to this company. Because so many malfunction detect posted speed. On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph. Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck. Why this company sale like unfair device? I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device. Are you ready to defend my sue? Also this Lytx install company cannot defend because my Law firm is very good company.