good service overall good service overall, i do believe some pointable offences assigned to my drivers are sometimes a bit harsh though, especially when doubled up on. For example when a driver is following too close and gets points for late response as well. I will accept the following distance points but I do feel the late response points are over kill. Thank you have a great weekend

EH... I don't think its right to charge $150.00 to see an event that over 90 days old. I believe since we are a customer and are using equipment of yours then we should be able to view any historical data, at least at a cheaper rate. The New Platform still has deficiencies and is missing exporting functions.

Lytx is nothing but a tool for… Lytx is nothing but a tool for companies to mentally abuse their drivers. It is only ever used against the driver. Any incident where the driver is involved in a near collision that is not the drivers fault, the company using these cameras and Lytx, want nothing to do with it. I drive an articulated lorry and I have had several incidents where the company I work for and Lytx did f!!(k all about. One involved a Hailmann AG lorry undertaking me on the hardshoulder and nearly killing the highway maintenance working on the hardshoulder, if I didn't slow down the foreign lorry would crashed into me pushing me onto the vehicles on the right me. Their a f!!(king disgrace.

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

System effective but lacks simplicity. I like the system overall, however I do not like having AI review the event before sending to me. It makes too many errors which are later removed from my history. I only need pertinent event data, not data that has to be reviewed more than once to ensure accuracy.