Jeff W
GBFoodliner/Questliner Our process to choose a provider was rather lengthy. Mike Ayersman was our sales rep. he did a very nice job with presentation and patience. We felt that Lytx was going to fit our needs from a perspective of overall fleet safety and improvements. We are about 60% installed at this point and have been able to start the coaching process. Amanda Wehunt is our SCSM and has been patient as well as a great source of information as we navigate the tool and work for positive results. We are off to great start and hope to have solid measures as quickly as possible.
David
GBLYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT
Benton
GBCustomer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.
Steve
GBLytx Camera is Distracting Its obvious that most of these reviews are by people who work for Lytx or have something to gain by positive feedback. The Lytx AI is junk! ... NOT ChatGPT, thats for sure, because its wrong most of the time. It says your speeding constantly, when your not. For example, on the interstate, it constantly says your speeding anytime you pass entrance or exit ramp. The company claims its picking up the speed limit on the ramp or feeder. If you know this, then why don't you get your programmers to fix it! It goes off all the time saying 'Seatbelt', when your wearing your seatbelt. I could go on and on. Its nothing but a distraction when your driving and should be removed for safety reasons.
K jay
GBI am going to million dollor sue to… I am going to million dollor sue to this company. Because so many malfunction detect posted speed. On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph. Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck. Why this company sale like unfair device? I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device. Are you ready to defend my sue? Also this Lytx install company cannot defend because my Law firm is very good company.