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Trustify360 - Default Title

Lytx

9785 Towne Centre Drive, 92121, San Diego, United States

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2.30

Based on 20 Reviews

20.00%

10.00%

0.00%

60.00%

About Lytx

Lytx is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Its unrivaled Driver Safety Program, powered by the best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. Lytx harnesses the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Lytx offers customizable services and programs that span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, Lytx helps protect and connect thousands of fleets and more than one million drivers worldwide.

Contact Info

9785 Towne Centre Drive, 92121, San Diego, United States
[email protected]

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Terrible service all around Terrible service all around, zero communication once the sales team signs you up

LYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT

System is constantly inaccurate System is constantly inaccurate. They need to better program the system. When you question their videos they become offended and make excuses instead of admitting it’s junk. How many stop signs do you know that pop up in middle of 65mph highway? Because it captures several everyday apparently in different cameras.

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

This company is the worst This company is the worst. As a FedEx contractor you must speak with client success team member which deals with FedEx only, well good luck I have never dealt with anyone who will not return an email a call or any type of help. I have been trying 3 weeks with no contact please stay away from Lytx is you except any type of support, you will not get it with this company!

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Lytx

About Lytx

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Tammie

David

customer

Benton

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