Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

EH... I don't think its right to charge $150.00 to see an event that over 90 days old. I believe since we are a customer and are using equipment of yours then we should be able to view any historical data, at least at a cheaper rate. The New Platform still has deficiencies and is missing exporting functions.

Blue Water Trucking is three months… Blue Water Trucking is three months into our Camera Program for our fleet. Thus far the program is a complete success. From the beginning, Lytx provided us with information, presentations and quotations to secure our business. The Driver Safety Program Lytx provides is an essential tool in coaching and improving our Driver Corps. The training from Lytx on how to use the system and target safety concerns was thorough, properly paced for our staff to ensure that everyone understood and was able to maneuver through the Lytx site easily, confidently, effectively. We highly recommend the Lytx Program at any level, but for true effectiveness, the Driver Safety Program is the way to go. Ronald G. Printz Safety and Recruiting Department Blue Water Trucking

Does NOT stand by product We were told cameras would work in older equipment, even supplying them with Make, Model, Year and Vin#, FYI, they do NOT. We had a couple of incidents and the cameras FAILED to record anything and customer service from Lytx was non existent. They are only after the money and the sales, with absolutely NO customer service or retention in mind. I would rate them a negative number if rating would allow.

Easily the worse experience and talk… Easily the worse experience and talk about over promise under delivery. It is a pain to change or do anything to your system without calling customer service. When you do, they send you to an aggressive offshore call center. This company is 100% cheap and give you the worst product after you sign a contract, go to any other company, Im going to break the contract and possibly sue based on them not being able to record an accident that happened.