customer
GBSystem is constantly inaccurate System is constantly inaccurate. They need to better program the system. When you question their videos they become offended and make excuses instead of admitting it’s junk. How many stop signs do you know that pop up in middle of 65mph highway? Because it captures several everyday apparently in different cameras.
Colby rowley
GBAs a fedex contractor this is the… As a fedex contractor this is the absolute worst customer service experience I’ve ever had. They close tickets with no resolve and then put you off another 3-5 business days. Per fedex these trucks can’t run without a camera. I’d PAY good money to get out of this contract if I could just get anybody to pick up the damn phone. They won’t allow you to talk to management and as stated in other reviews have exactly zero urgency. It is the most dreadful part of being a fedex contractor.
Steve
GBLytx Camera is Distracting Its obvious that most of these reviews are by people who work for Lytx or have something to gain by positive feedback. The Lytx AI is junk! ... NOT ChatGPT, thats for sure, because its wrong most of the time. It says your speeding constantly, when your not. For example, on the interstate, it constantly says your speeding anytime you pass entrance or exit ramp. The company claims its picking up the speed limit on the ramp or feeder. If you know this, then why don't you get your programmers to fix it! It goes off all the time saying 'Seatbelt', when your wearing your seatbelt. I could go on and on. Its nothing but a distraction when your driving and should be removed for safety reasons.
John Tomasso
GBPleasant Vendor Experience I have used Lytx for over six years now with over 400 devices in service. Equipment quality is by far the best in the industry. Administrative support offered by Lytx should be a standard for the telematics industry. Julie Schwab our Senior Client Success Manager is outstanding. Her monthly check calls include all our safety personal and have proven very useful. John Tomasso Director of Compliance Intermodal Cartage Company
Alexander Santamaria
GBEasily the worse experience and talk… Easily the worse experience and talk about over promise under delivery. It is a pain to change or do anything to your system without calling customer service. When you do, they send you to an aggressive offshore call center. This company is 100% cheap and give you the worst product after you sign a contract, go to any other company, Im going to break the contract and possibly sue based on them not being able to record an accident that happened.