Steve
GBLytx Camera is Distracting Its obvious that most of these reviews are by people who work for Lytx or have something to gain by positive feedback. The Lytx AI is junk! ... NOT ChatGPT, thats for sure, because its wrong most of the time. It says your speeding constantly, when your not. For example, on the interstate, it constantly says your speeding anytime you pass entrance or exit ramp. The company claims its picking up the speed limit on the ramp or feeder. If you know this, then why don't you get your programmers to fix it! It goes off all the time saying 'Seatbelt', when your wearing your seatbelt. I could go on and on. Its nothing but a distraction when your driving and should be removed for safety reasons.
Tanner
GBEH... I don't think its right to charge $150.00 to see an event that over 90 days old. I believe since we are a customer and are using equipment of yours then we should be able to view any historical data, at least at a cheaper rate. The New Platform still has deficiencies and is missing exporting functions.
Colby rowley
GBAs a fedex contractor this is the… As a fedex contractor this is the absolute worst customer service experience I’ve ever had. They close tickets with no resolve and then put you off another 3-5 business days. Per fedex these trucks can’t run without a camera. I’d PAY good money to get out of this contract if I could just get anybody to pick up the damn phone. They won’t allow you to talk to management and as stated in other reviews have exactly zero urgency. It is the most dreadful part of being a fedex contractor.
Ron
GBBlue Water Trucking is three months… Blue Water Trucking is three months into our Camera Program for our fleet. Thus far the program is a complete success. From the beginning, Lytx provided us with information, presentations and quotations to secure our business. The Driver Safety Program Lytx provides is an essential tool in coaching and improving our Driver Corps. The training from Lytx on how to use the system and target safety concerns was thorough, properly paced for our staff to ensure that everyone understood and was able to maneuver through the Lytx site easily, confidently, effectively. We highly recommend the Lytx Program at any level, but for true effectiveness, the Driver Safety Program is the way to go. Ronald G. Printz Safety and Recruiting Department Blue Water Trucking
Benton
GBCustomer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.