As a fedex contractor this is the… As a fedex contractor this is the absolute worst customer service experience I’ve ever had. They close tickets with no resolve and then put you off another 3-5 business days. Per fedex these trucks can’t run without a camera. I’d PAY good money to get out of this contract if I could just get anybody to pick up the damn phone. They won’t allow you to talk to management and as stated in other reviews have exactly zero urgency. It is the most dreadful part of being a fedex contractor.

Terrible service all around Terrible service all around, zero communication once the sales team signs you up

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

System is constantly inaccurate System is constantly inaccurate. They need to better program the system. When you question their videos they become offended and make excuses instead of admitting it’s junk. How many stop signs do you know that pop up in middle of 65mph highway? Because it captures several everyday apparently in different cameras.

This company is the worst This company is the worst. As a FedEx contractor you must speak with client success team member which deals with FedEx only, well good luck I have never dealt with anyone who will not return an email a call or any type of help. I have been trying 3 weeks with no contact please stay away from Lytx is you except any type of support, you will not get it with this company!