System effective but lacks simplicity. I like the system overall, however I do not like having AI review the event before sending to me. It makes too many errors which are later removed from my history. I only need pertinent event data, not data that has to be reviewed more than once to ensure accuracy.

This company is the worst This company is the worst. As a FedEx contractor you must speak with client success team member which deals with FedEx only, well good luck I have never dealt with anyone who will not return an email a call or any type of help. I have been trying 3 weeks with no contact please stay away from Lytx is you except any type of support, you will not get it with this company!

Pleasant Vendor Experience I have used Lytx for over six years now with over 400 devices in service. Equipment quality is by far the best in the industry. Administrative support offered by Lytx should be a standard for the telematics industry. Julie Schwab our Senior Client Success Manager is outstanding. Her monthly check calls include all our safety personal and have proven very useful. John Tomasso Director of Compliance Intermodal Cartage Company

Does NOT stand by product We were told cameras would work in older equipment, even supplying them with Make, Model, Year and Vin#, FYI, they do NOT. We had a couple of incidents and the cameras FAILED to record anything and customer service from Lytx was non existent. They are only after the money and the sales, with absolutely NO customer service or retention in mind. I would rate them a negative number if rating would allow.

good service overall good service overall, i do believe some pointable offences assigned to my drivers are sometimes a bit harsh though, especially when doubled up on. For example when a driver is following too close and gets points for late response as well. I will accept the following distance points but I do feel the late response points are over kill. Thank you have a great weekend