David
GBLYTX HAS ALWAYS BEEN A GREAT COMPANY… LYTX HAS ALWAYS BEEN A GREAT COMPANY WITH VERY KNOWELDABLE STAFF WHO HANDLES OUR PART NEEDS. NEVER A LATE SHIPMENT AND A VERY EASY ORDER PROCESS THROUGH THE LYTX STORE. GREAT CUSTOMER EXPERIENCE. DAVID MARSHALL KRANZ OF KANSAS CITY PURCHASING AGENT
Ron
GBBlue Water Trucking is three months… Blue Water Trucking is three months into our Camera Program for our fleet. Thus far the program is a complete success. From the beginning, Lytx provided us with information, presentations and quotations to secure our business. The Driver Safety Program Lytx provides is an essential tool in coaching and improving our Driver Corps. The training from Lytx on how to use the system and target safety concerns was thorough, properly paced for our staff to ensure that everyone understood and was able to maneuver through the Lytx site easily, confidently, effectively. We highly recommend the Lytx Program at any level, but for true effectiveness, the Driver Safety Program is the way to go. Ronald G. Printz Safety and Recruiting Department Blue Water Trucking
cesare perrina
GBLytx is nothing but a tool for… Lytx is nothing but a tool for companies to mentally abuse their drivers. It is only ever used against the driver. Any incident where the driver is involved in a near collision that is not the drivers fault, the company using these cameras and Lytx, want nothing to do with it. I drive an articulated lorry and I have had several incidents where the company I work for and Lytx did f!!(k all about. One involved a Hailmann AG lorry undertaking me on the hardshoulder and nearly killing the highway maintenance working on the hardshoulder, if I didn't slow down the foreign lorry would crashed into me pushing me onto the vehicles on the right me. Their a f!!(king disgrace.
Benton
GBCustomer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.
Carolina Freightways
GBSystem effective but lacks simplicity. I like the system overall, however I do not like having AI review the event before sending to me. It makes too many errors which are later removed from my history. I only need pertinent event data, not data that has to be reviewed more than once to ensure accuracy.