Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

I am going to million dollor sue to… I am going to million dollor sue to this company. Because so many malfunction detect posted speed. On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph. Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck. Why this company sale like unfair device? I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device. Are you ready to defend my sue? Also this Lytx install company cannot defend because my Law firm is very good company.

System effective but lacks simplicity. I like the system overall, however I do not like having AI review the event before sending to me. It makes too many errors which are later removed from my history. I only need pertinent event data, not data that has to be reviewed more than once to ensure accuracy.

This company is the worst This company is the worst. As a FedEx contractor you must speak with client success team member which deals with FedEx only, well good luck I have never dealt with anyone who will not return an email a call or any type of help. I have been trying 3 weeks with no contact please stay away from Lytx is you except any type of support, you will not get it with this company!

Foodliner/Questliner Our process to choose a provider was rather lengthy. Mike Ayersman was our sales rep. he did a very nice job with presentation and patience. We felt that Lytx was going to fit our needs from a perspective of overall fleet safety and improvements. We are about 60% installed at this point and have been able to start the coaching process. Amanda Wehunt is our SCSM and has been patient as well as a great source of information as we navigate the tool and work for positive results. We are off to great start and hope to have solid measures as quickly as possible.