General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Recently happened,and no refunds.One… Recently happened,and no refunds.One order was not delivered but on the app it went succesfully delivered.The other order had missing items,I dont get any refunds,its been almost 3 weeks for investigations.I am using uber eats until Mr D will refund,if not good luck,me and my million of friends stop using you.

I placed an order and they deducted… I placed an order and they deducted money from my account then they said I have no order placed I called, I messaged same thing it's a scam Mr d doesn't deliver

My order was completely messed up were… My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.

Mr. Delivery Pathetic If there were negative stars thats what they would get. Ordered from a regular pizza restaurant who's food is always good, but when our pizzas arrived, it looked as though they had been dropped and kicked around before delivery. I spoke with the restaurant who was prepared to offer me new pizzas whilst the Mr. Delivery person on the phone didnt even apologize and offered a R50 discount (of a R400 bill), absolutely uselss service, will never use them again