General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Not worth it for ruined food Drivers are friendly and professional. Food is sometimes hot sometimes cold. Always takes a long time. Anything that would taste better fresh is ruined, which is most things, so I’ll never use Mr Delivery again. Too much extra money for sub-par food. Would probably be fine for pizza or Indian food or other less-delicate stuff.

Ordered food at around 19:00 expected… Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company

Mr. Delivery Pathetic If there were negative stars thats what they would get. Ordered from a regular pizza restaurant who's food is always good, but when our pizzas arrived, it looked as though they had been dropped and kicked around before delivery. I spoke with the restaurant who was prepared to offer me new pizzas whilst the Mr. Delivery person on the phone didnt even apologize and offered a R50 discount (of a R400 bill), absolutely uselss service, will never use them again

Pathetic service ever Pathetic service ever, ordered from Mr D my order waa unsuccessful when I asked why mt order got cancelled a minutes after a driver collected they told me I was not available to accept the order... I mean I sent the driver a code to access at arrival he never replied but failed the delivery. Then I was told I owe the restaurant. I'm going to delete this pathetic app... Always stories when it comes to them dissapointed really.