Banele Sangweni
ZAThe food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.
CA
GBGreat service, delivery too high Great service, nice variety of restaurants, usually pretty quick! Love supporting local business owners! Downside is that it’s more expensive than other food delivery services. $6.99 is a bit much when we are right across the road from the $4.99 area (which is also more expensive than competitors, especially when considering that the food prices are also slightly higher than ordering take out and picking it up myself. We would definitely use mr. delivery more often if the delivery prices were less.
Sandra
ZAGeneral feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already
Moses
ZAThieves ,Stopping to use them. Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now
Josephinn Hadebe
ZAMy order was completely messed up were… My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.