Hayley
ZAMaybe train your delivery personnel to… Maybe train your delivery personnel to check an order before it leaves a restaurant. We ordered, and paid, for four drinks but only three arrived. The person who delivered it was told to bring the drink but she never bothered to return, no apology for forgetting it plus there was no response as to why it wasn't delivered. I won't use Mr Delivery again - pathetic service.
Ratsy Coconut
ZARecently happened,and no refunds.One… Recently happened,and no refunds.One order was not delivered but on the app it went succesfully delivered.The other order had missing items,I dont get any refunds,its been almost 3 weeks for investigations.I am using uber eats until Mr D will refund,if not good luck,me and my million of friends stop using you.
Sandra
ZAGeneral feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already
Anne
GBNot worth it for ruined food Drivers are friendly and professional. Food is sometimes hot sometimes cold. Always takes a long time. Anything that would taste better fresh is ruined, which is most things, so I’ll never use Mr Delivery again. Too much extra money for sub-par food. Would probably be fine for pizza or Indian food or other less-delicate stuff.
Nolitha
ZAI am a regular client of Mr D but today… I am a regular client of Mr D but today I didn't receive my food😭payment already payed driver confirmed he dropped the food God knows to who definitely not me🙄worce got no call at all from the driver. Tried writing a query still waiting on feedback 😒.