General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

You do not deserve even a star… You actually do not deserve even a star. You stole from me for the 2nd now. I ordered food for my elderly aunt who lives at old age home village. All the instructions were given where and to who it should be delivered... The driver followed my location instead of taking the order to the address which is far from the restaurant I ordered from at the gate our security couldnt allow him in as he did not know the unit number. They called from the to let me know that the driver is lost and i asked them to tell him to take it to where I instructed the food to be delivered and instead he took took the food back to KFC and the lady contacted me there letting me know to re-order or claim my money back from Mr delivery.Till this day i have not been credited my money... 2ndly most of their drivers are very dirty. You should train them about cleanliness especially because they are working with food. Disappointed big time

I have been using mr d for some time… I have been using mr d for some time now. Have had the best experience but recently i have had the worst experiences to the point were i had to cancel orders twice because they never delivered or even driver collecting the order. Imagine waithing more than 2 hours for an order. Its amaizing how they never reply to my quiries. Only recieve those preset email nothing more

This company called Mr D,I ordered… This company called Mr D,I ordered twice 1.Food did not arrive apprantly motor bike accident 2.Ordered from Mochacchos rock cottage and driver food never arrived but says on the app food arrived ,apprantly the driver ate the food Very bad service, Uber eats I recommend any day

Maybe train your delivery personnel to… Maybe train your delivery personnel to check an order before it leaves a restaurant. We ordered, and paid, for four drinks but only three arrived. The person who delivered it was told to bring the drink but she never bothered to return, no apology for forgetting it plus there was no response as to why it wasn't delivered. I won't use Mr Delivery again - pathetic service.