Not worth it for ruined food Drivers are friendly and professional. Food is sometimes hot sometimes cold. Always takes a long time. Anything that would taste better fresh is ruined, which is most things, so I’ll never use Mr Delivery again. Too much extra money for sub-par food. Would probably be fine for pizza or Indian food or other less-delicate stuff.

Maybe train your delivery personnel to… Maybe train your delivery personnel to check an order before it leaves a restaurant. We ordered, and paid, for four drinks but only three arrived. The person who delivered it was told to bring the drink but she never bothered to return, no apology for forgetting it plus there was no response as to why it wasn't delivered. I won't use Mr Delivery again - pathetic service.

General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

I placed an order and they deducted… I placed an order and they deducted money from my account then they said I have no order placed I called, I messaged same thing it's a scam Mr d doesn't deliver

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.