Worst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!

I placed an order and they deducted… I placed an order and they deducted money from my account then they said I have no order placed I called, I messaged same thing it's a scam Mr d doesn't deliver

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.

A star isnt even deserved A star isnt even deserved! they hired drunk and hungry driver to deliver eaten food, food squashed in the box, unable to even eat! I paid for quality and the food came to me like someone took the food and swirled it around and to cover the fact that it was eaten, squashed the entire pizza to make it look like it wasnt. I called there customer care line twice, Spoke to an uneducated person called James, who couldnt even say his name! As he asked me for my order number he hanged up on me! The end time I called same story! Pathetic Service! We pay alot of money and this is the state the food must come in! I want a full refund! Please dont order from them, you will waste your money and time! disgraceful!

Maybe train your delivery personnel to… Maybe train your delivery personnel to check an order before it leaves a restaurant. We ordered, and paid, for four drinks but only three arrived. The person who delivered it was told to bring the drink but she never bothered to return, no apology for forgetting it plus there was no response as to why it wasn't delivered. I won't use Mr Delivery again - pathetic service.