Stacey Maguire
ZAWorst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!
Sibusiso Masuku
ZAOrdered food at around 19:00 expected… Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company
Sandra
ZAGeneral feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already
Nolitha
ZAI am a regular client of Mr D but today… I am a regular client of Mr D but today I didn't receive my food😭payment already payed driver confirmed he dropped the food God knows to who definitely not me🙄worce got no call at all from the driver. Tried writing a query still waiting on feedback 😒.
Thabi Mthembu
ZAYou do not deserve even a star… You actually do not deserve even a star. You stole from me for the 2nd now. I ordered food for my elderly aunt who lives at old age home village. All the instructions were given where and to who it should be delivered... The driver followed my location instead of taking the order to the address which is far from the restaurant I ordered from at the gate our security couldnt allow him in as he did not know the unit number. They called from the to let me know that the driver is lost and i asked them to tell him to take it to where I instructed the food to be delivered and instead he took took the food back to KFC and the lady contacted me there letting me know to re-order or claim my money back from Mr delivery.Till this day i have not been credited my money... 2ndly most of their drivers are very dirty. You should train them about cleanliness especially because they are working with food. Disappointed big time