A star isnt even deserved A star isnt even deserved! they hired drunk and hungry driver to deliver eaten food, food squashed in the box, unable to even eat! I paid for quality and the food came to me like someone took the food and swirled it around and to cover the fact that it was eaten, squashed the entire pizza to make it look like it wasnt. I called there customer care line twice, Spoke to an uneducated person called James, who couldnt even say his name! As he asked me for my order number he hanged up on me! The end time I called same story! Pathetic Service! We pay alot of money and this is the state the food must come in! I want a full refund! Please dont order from them, you will waste your money and time! disgraceful!

My order was completely messed up were… My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.

General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Worst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!

Not worth it for ruined food Drivers are friendly and professional. Food is sometimes hot sometimes cold. Always takes a long time. Anything that would taste better fresh is ruined, which is most things, so I’ll never use Mr Delivery again. Too much extra money for sub-par food. Would probably be fine for pizza or Indian food or other less-delicate stuff.