Mr. Delivery Pathetic If there were negative stars thats what they would get. Ordered from a regular pizza restaurant who's food is always good, but when our pizzas arrived, it looked as though they had been dropped and kicked around before delivery. I spoke with the restaurant who was prepared to offer me new pizzas whilst the Mr. Delivery person on the phone didnt even apologize and offered a R50 discount (of a R400 bill), absolutely uselss service, will never use them again

General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Worst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!

Ordered food at around 19:00 expected… Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.