Pathetic service ever Pathetic service ever, ordered from Mr D my order waa unsuccessful when I asked why mt order got cancelled a minutes after a driver collected they told me I was not available to accept the order... I mean I sent the driver a code to access at arrival he never replied but failed the delivery. Then I was told I owe the restaurant. I'm going to delete this pathetic app... Always stories when it comes to them dissapointed really.

My order was completely messed up were… My order was completely messed up were i never received my drink and the food itsself wasnt what i ordered , I was only reimbersed 25rand of my 75 rand order for food i didnt receive no eat. Worst experience ever. Support team complete trash. Poor app and honestly am telling all my friends to switch to different apps because this is not what u expect when u take out your money.

General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Worst customer service possible! If I could rate the customer service a 0, that would still be too much! Honestly! So much back and forth with them copying and pasting the same answers which is always, send more info, which they already have all of the information that could possibly be given for inedible food and terrible service! DO NOT USE THEM! They are completely over priced and an absolute waste of money! I WILL NEVER USE THEM AGAIN! Save your money and fetch the food yourself!

I have been using mr d for some time… I have been using mr d for some time now. Have had the best experience but recently i have had the worst experiences to the point were i had to cancel orders twice because they never delivered or even driver collecting the order. Imagine waithing more than 2 hours for an order. Its amaizing how they never reply to my quiries. Only recieve those preset email nothing more