You do not deserve even a star… You actually do not deserve even a star. You stole from me for the 2nd now. I ordered food for my elderly aunt who lives at old age home village. All the instructions were given where and to who it should be delivered... The driver followed my location instead of taking the order to the address which is far from the restaurant I ordered from at the gate our security couldnt allow him in as he did not know the unit number. They called from the to let me know that the driver is lost and i asked them to tell him to take it to where I instructed the food to be delivered and instead he took took the food back to KFC and the lady contacted me there letting me know to re-order or claim my money back from Mr delivery.Till this day i have not been credited my money... 2ndly most of their drivers are very dirty. You should train them about cleanliness especially because they are working with food. Disappointed big time

General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Thieves ,Stopping to use them. Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now

Recently happened,and no refunds.One… Recently happened,and no refunds.One order was not delivered but on the app it went succesfully delivered.The other order had missing items,I dont get any refunds,its been almost 3 weeks for investigations.I am using uber eats until Mr D will refund,if not good luck,me and my million of friends stop using you.

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.