General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

Maybe train your delivery personnel to… Maybe train your delivery personnel to check an order before it leaves a restaurant. We ordered, and paid, for four drinks but only three arrived. The person who delivered it was told to bring the drink but she never bothered to return, no apology for forgetting it plus there was no response as to why it wasn't delivered. I won't use Mr Delivery again - pathetic service.

This company called Mr D,I ordered… This company called Mr D,I ordered twice 1.Food did not arrive apprantly motor bike accident 2.Ordered from Mochacchos rock cottage and driver food never arrived but says on the app food arrived ,apprantly the driver ate the food Very bad service, Uber eats I recommend any day

I placed an order and they deducted… I placed an order and they deducted money from my account then they said I have no order placed I called, I messaged same thing it's a scam Mr d doesn't deliver

Ordered food at around 19:00 expected… Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company