General feedback There should be an option to give feedback without having to give the restaurant a low rating for general feedback. Have a phone number that you can be contacted on immediately. Turn around time to attend to complaints is too long. Stop asking for more details when details have been given already

People using Mr delivery please be… People using Mr delivery please be careful when placing an order with them. They cancelled the order after deducting the money from my account and never refunded it. This is deliberate robbery. Do not order from Mr D and pay with your card. Rather ensure you pay it in cash when the order arrive. Uber eats has never had this issue. My neighbour exactly the same happened to her. This is disgusting and it might be R139 order but how many of these totals are they deducting from peoples accounts and not refunding them claiming they can’t deliver the order. Please be aware when using the Mr Delivery app. This is dangerous.

I am a regular client of Mr D but today… I am a regular client of Mr D but today I didn't receive my food😭payment already payed driver confirmed he dropped the food God knows to who definitely not me🙄worce got no call at all from the driver. Tried writing a query still waiting on feedback 😒.

Pathetic service ever Pathetic service ever, ordered from Mr D my order waa unsuccessful when I asked why mt order got cancelled a minutes after a driver collected they told me I was not available to accept the order... I mean I sent the driver a code to access at arrival he never replied but failed the delivery. Then I was told I owe the restaurant. I'm going to delete this pathetic app... Always stories when it comes to them dissapointed really.

The food arrived on time The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.