Rob
GBI oredered a solar generator I oredered a solar generator. When i recieved it the generator had been damaged and touched up mwith paint to cover up the scratches. I've emailed them multiple times but have been ignored. DO NOT BUY FROM THEM! GO TO ONE OF THE COMPETITORS!
GREGORY Knox
GBGreat PR buy forget the LOGO display. I've ordered all or most of the products, some in Mutiple quantities (Ie food and solar equipment). Customer service is great. I would give 5 stars except for one MAJOR issue: The last solar panel group I got (3 panels) were left street side with the SOLAR PANEL 4 PATRIOTS logo promiately displayed so the 200 cars a day that drive by could see what I was being delivered. So much for secretcy.
M M
GBAI bs Dear 4 patriots I have ordered a lot of food in the past couple years. No issues. But what gets me when an issue comes up your customer service is not present? I ordered some food and it was cancelled to do some reason, I wanted a further explanation of why? I get an email from an AI bot that couldn’t answer sh.., tried again same email sent another message and nothing? Understand you’re a big company and you should have enough people to answer phones and emails! Customer service is huge for people! When they have to write a review it’s too late for help or apologies. I don’t want to hear current world events or this or that is happening bs! Have real people answer phones and email so a customer doesn’t have to write a shi….review. Would I order from you again? Maybe maybe not idk.? But I won’t deal with AI garbage
Consumer
GBShorted-sloppy-Can’t reach Customer Care Spent -$1,056.82. When ordered, 4Patroit provided me one tracking number only. Accordingly, that covered one package. The packages were sent separately arriving days apart. In the end, I received a total of 4. However, I am missing an entire tub of survival meals. Moreover, we had to wipe down the two tubs we received because they were covered with powdered food. I called one day and spent hours on hold. The next day I left my number for a return call. No return call received. This is the first and last time I use this company. If I hear nothing by tomorrow= three days of attempting to reach customer service, I am filing a complaint with the Pennsylvania Attorney General Consumer Protection Unit.
Norman McFarland
GBPaid for food I never received Paid for food I never received. Called cust Service, put on hold over an hour. opted for call back option. Never happened. Chat did not answer at all. Have sent emails with account info and order numbers and no response still issue not resolved. I bought a lot from this company in past.No more.