This is one company which clearly understands customer service One of their manufacturers change the ingredients on a product (adding something that I am allergic to) without telling them and when I received it and point it out. Rich quickly stepped in to provide an excellent remedy to the situation. Clearly this is someone who understands how to treat customers and I'm going to definitely be a repeat customer.

Keys seasoning is all I use Keys seasoning is all I use. Don’t think that i’m going to use anything else. I bought it from the Front Porch Restaurant in Millbrook, Al several years ago and was very impressed. Got upset because I almost ran out. Thanks to you, I have plenty. I’m a happy man. Thanks, Ed Sanford

Your seasonings are a great addition to… Your seasonings are a great addition to our way of cooking … bought some for all my family to enjoy!

BAD BUSINESS. Shut down shop BAD BUSINESS! gave them another chance and edited my first bad review at their request. Thought it was a fluke. Then I was billed in August on a random date. Here we are in September and I have nothing to show for it and cannot get a response. Also my account has been deleted by them or something because it says my account does not exist so now I have no way to cancel my subscription and they just keep stealing my money and not sending anything.

Rubs were substituted for different… Rubs were substituted for different runs due to inventory, wish they would’ve emailed me first before shipping order. Update 2/2/2021 Sol reached out to me personally and made this right. Not the first time buying from them and won’t be the last. Thank you guys once again Enrique