Bend customer
GBTelephone communication was excellent Telephone communication was excellent. I'm not sure where the source of the problem is, but the package contents arrived warm despite the packaging. The ice packs were not in a frozen state and the box was not cold. Surprising for 2 day delivery.
Tiffany
GBVery good customer service! We placed our online order and very quickly received a call from the company that our entire order would not be available. We also determined that the remaining portion of the order would not arrive in time for our scheduled event. Dr. Delicacy refunded our money without any problems. Although our order was not possible, we greatly appreciate the promptness and honesty.
Barbara Harris
GBDR DELICACY is the place to go in Houston for caviar. I have been ordering my caviar online for years. The purveyor is back east, and last week there were heavy winter storms that prevented my order from arriving in time for our daughter's 40th birthday party. I hadn't had luck with fresh caviar locally in the past. But, I finally came upon DR DELICACY. What a surprise. I thought at first it was only a wholesale restaurant distributor, but it is retail as well. I spoke to Florence, very sweet, and she said to place my order online, she would spot it and deliver it the next day. The caviar was hand delivered early the next day. Same caviar I had been expecting and comparable prices. The caviar was fresh and delicious. We love caviar and eat it without any particular reason or event. DR CAVIAR deserves 5 stars.
Cayla Cameron
GBRefunded after purchase First of all, I ordered something and then two days later it said it was refunded because they no longer had what I ordered. An updated gallery would be nice.
Aurora
GBFor a gift I need advice for a gift and Flo was very helpful and nice. My friend who received the gift was really impressed by the quality of the food.