Henrys Bartenders

image
4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

10.00%

1

5.00%
About Henrys Bartenders

Personality Driven Hospitality Group offering: Bartenders, Mixologists, Waiters, Hosts, Wedding Coordinators, Security, Indoor/Outdoor bars, and Masterclasses! Fully licenced to provide drinks packages and bars! (Cash, All-inclusive, Tokens, Prepaid)

Tags

You need to Login first to submit your review.

image
Malcolm MacDuff
GB

Knocked it out of the park. We were blown away by the quality of drinks served by Henry's Bartender at our wedding. Josh and his team crafted delicious cocktails that impressed everyone. The attention to detail and presentation added an extra touch of elegance to our special day,I will be recommending him to everyone!.. Thank you guys.

image
JB Peters
GB

Fantastic service from Henry's Bartenders Henry's Bartenders impressed us with their professionalism and flexibility at our corporate event. We spoke to Courtney who worked closely with us to create a drink menu that perfectly matched our brand. The personalized touch and attention to detail made a lasting impression on our clients and we will be looking to book them again for our future events.

image
Josh Bunce
GB

Great customer service Great customer service, was very impressed with the bartenders flair & skills, was great entertainment, and highly recommend for anyone looking to book!

image
carole grayson
GB

Amazing wedding day thanks to Josh and his team After a lot of recommendations we chose Henrys Bartenders for our wedding day and we are so happy we did as it made our day even more special than we could of imagined! Our first point of contact was with Josh who immediately put us at ease and guided us through the whole planning process, he had so many great ideas on how to personalise our day which we hadn't even thought about, his expertise and knowledge was invaluable. From the minute we met Josh and his team on the day we knew for certain we'd picked wisely, they were all so friendly, approachable and professional, they worked tiresly filling everyones glasses whilst smiling at all times and nothing was ever too much trouble. Looking back over our whole experience with Henrys Bartenders we cannot praise them enough and would highly reccomend them to all our friends and family. A huge big Thankyou to the whole team for making our day extra special for us. Carole and Ed

image
Saz Walker
GB

Over Promised and Under-Delivered Henry’s bartenders are your standard car salespeople. They know what you want hear to make the sale, but when it comes to it they don’t actually do it. We had many phone calls with Henry’s bartenders in advance of our wedding (we didn’t have your standard wedding set up and having never done this before so wanted to be sure that they were a good fit and understood our requirements) we were assured that they had done this kind of thing before and it wouldn’t be a problem. After that we had nothing but problems, nothing we said on phone calls was noted by Henry’s bartenders and we had to keep reminding them of what we wanted. Despite never asking for a discount, they kept saying “we’ll chuck that in and this in etc”. It was only on receiving the invoice that we realised how much had been misunderstood, but rather than taking the time to understand we were just pushed to pay the deposit and promised everything would be fine. By this point it was too late to find a replacement so we went ahead. • Before the wedding: o HB kept offering to help us with anything we needed on the day, despite not being able to do what we’d actually asked for. o 3 days before the wedding, we were told that nothing we had discussed over the phone would be considered as they needed everything in writing. Despite the fact that when we emailed them, they asked for a phone call. After this we started recording all our calls with Henry’s bartenders o 2 weeks before we were also told that the bar only had 1 tap for kegs. In our first ever conversation with Henry’s bartenders we advised them that we weren’t cocktail people and wanted draughts of lager, cider and ale – we ended up having to get a friend to supply the rest. • On the day of the wedding: o On the day of the wedding Henry’s bartenders turned up in a hired van. When asked to unload the van and move it to the car park so it wouldn’t ruin the photos they said they wouldn’t be able to as it was where they kept their stock. Needless to say our photos now have RentDirect vans in the majority of them (including one reflected in a guests glasses!). o As soon as they arrived, we introduced them to their point of contact for the day. Despite that, they kept going to the groom with questions ruining his day. o They didn’t have the Tia Maria we had requested in our first phone call, which we’d requested for the groom, so one of our guests had to go and buy some. o They served all our guests (and charged us for doubles), despite their suggestion we set a limit – which we agreed to.. o On the day of the wedding, they chucked their rubbish into the lake at the wedding venue. Luckily the groom saw and went to address this asap so the venue weren’t upset. o They didn’t have the shot glasses we’d requested and paid for (turns out they did but couldn’t find them, so the mother of the bride had to find them) o They didn’t have any fruits for the Pimms o When we handed out a bottle of beer to each of our guests after the ceremony, HB stood with our man-of-honour and best-maid and pretended they were a free gift from the bar, despite the bar having had no involvement in this. • After the wedding o We realised we only have 5 days to make a complaint to HB, so had to send them an email to say we had some complaints but didn’t really want to spend our honeymoon writing this so requested an extension (turned out Josh – who we now knew to be the owner) was on holiday so couldn’t reply. o As mentioned above, HB didn’t have enough taps to provide us with the draughts we’d requested, they allowed a friend of ours to bring their keg and tap so we could have beer on tap as well as the cider that Henry’s could provide. Despite this being agreed in advance as it was Henry’s Bartender’s mistake. Josh (the owner – though he won’t admit this to anyone who asks) took it upon himself to walk around our wedding venue taking photos of food and drinks in our marquee and even went around the campsite to take photos of our guest’s belongings without their or our permission. When we advised them that we had been at the site for the week before and would be staying a day after so those drinks were left over/reserved for time before and after the wedding. They still insisted on charging us “corkage” for anything they saw. Despite the fact that they had told us in advance there would be no corkage fees. Not to mention Henry’s Bartenders “corkage fees” cost more than the alcohol itself would cost. E.g. they tried to charge us £60 for corkage fees for one JD bottle. Totalling £795 for corkage fees. o After 4 months of back and fourth emails with Henry’s Bartenders, and them threatening us with legal action to scare us, they finally paid us back what were owed. And got rid of the bit in their NDA saying we wouldn’t be allowed to post a review.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow