Greg Choppen
GBBrilliant!!! We selected Henrys Bar Tenders after a lot of research for our wedding reception in our Garden. Charlie and the team were absolutely brilliant from the moment they arrived. Super helpful and polite nothing was too much effort for them and they were really friendly and engaging with our guests. They also worked very hard! Serving freshly made cocktails until midnight whilst also dealing with all the other drinks requests. We were also impressed with how efficient they were in tidying up afterwards - leaving everything clean and tidy. We would both highly recommend Henry’s Bar tenders and will definitely use them again for our next big party :)
Jackie Jemal
GBSuperb service We recently hired Henry's Bartenders for our son's wedding which we held in a marquee in our garden. I can honestly say I was blown away by the service they gave our guests - absolutely superb. All 4 of them were so friendly and chatted to our guests as well as ensuring everything ran smoothly. Best of all, they kept on top of the tidying up so there was nothing for us to do at the end. I would def finitely recommend them and will use them again. Thank you Charlie & Josh for making our special day such a success!
Sami Greenbury
GBProbably fine if you only do things their way and cost isn't a factor Pretty much everything about or wedding went smoothly, except for Henry's Bartenders who consistently over promised and under delivered. They get some credit because the bar functioned on the day, and people were able to get drinks. For some context, we had an outdoor wedding for 100 people. We paid £3000 just for them to turn up, prepaid £2,500 towards a bar tab, spent £1,600 of that on drinks for guests (who also could purchase more). After the day Henry’s Bartenders came up with almost £900 worth of extra fees and tried to ignore and intimidate us into submission. We had too many problems to details in a review, you'd get bored reading them, so here are some highlights: We should have seen the warning signs before the wedding: - Joshua kept offering us freebies and "favours" instead of straight talking - They have photoshopped 5-star ratings on their website and misleading claims in email signatures - "Promises" and "guarantee" headlines on the website, with no details. - Josh kept no records of decisions or requests, every phone call was new. - Josh wanted everything discussed by phone, avoiding a written record On the day things got worse: - Josh kept meddling with areas of the wedding unrelated to the bar, including claiming that drinks we'd bought for our guests were a gift from him. - Their staff were caught throwing litter in the lake - Josh ignored the contact he was given for the day, and kept interrupting the groom. Including early-warning threats that he was coming up with fee. - We'd paid for him to supply 100 shot glasses for the toast, which he has brought with but said he hadn't until the grooms mother pointed them out for him. After the wedding, instead of enjoying a break, we had to deal with legal threats from Josh trying to make more money. - Josh refused to return the unpaid amount on our bar tab until we signed an NDA - we had to negotiate a change in the contract to be allowed to leave this review. - Henry's Bartenders hit us with nearly £900 worth of extra fees after the wedding, trying to justify some by sending us photos his staff took of our guests private accommodation (where they had drinks for the days we didn't have a bar). When we tried to discuss these issues they threatened to take us to court, we asked several times for their complaint procedure but none was provided and our issues were never handled as a complaint (only as a "settlement"). In the end, Joshua only treated us with any respect after we launched a website and an Instagram account to raise awareness of the way he treated us. It took a 4 months, 81 emails, 1 instagram account, 1 website, 1 call to trading standards, a contract negotiation and dozen of hours of work just to get back our unpaid bar tab. They never did acknowledge our complaint.
Hannah
GBThese guys are absolutely brilliant These guys are absolutely brilliant! From the first enquiry I made regarding our wedding right up until the moment they finished on the day. Josh took care of every detail, from the venue to looking after our guests perfectly. We will definitely use them again! If your wanting a no stress event - book them!
Portia Appiah
GBThis guys were incredibly amazing This guys were incredibly amazing, I didn't know much about cocktails, they took all my stress and anxiety, for getting the best cocktail at my graduation party, Josh and Charlie both amazing and professionals and their staff work ethic are incredible, knows what they are doing, I had requested 8 different types of cocktails but they did more, it was spectacular, and am forever hiring them to every party I plan, I love you guys, amazing 😘😘😘. You will never regret hiring them. They will go extra mile to make your event stand out. XXX