Trust, transparency, and exquisite crafting The buyer's guide on the Dynavap site is great. The transparency of this builds trust and empowers the buyer to make the best decision for themselves. The product line itself is pretty nice, the WoodWynd definitely is the nicest thermal extraction device Dynavap ever made, and I started using these years ago with their 2021 M!

Poor Communication & Shopping Experience My order is placed, funds removed, but has not moved past received according to Dynavap. A week has gone by, and no change. Reach out to customer service and I'm told an item in my order went out of stock and the rest of my order will be delayed by a week. Problem is, the item they mention out of stock I didn't order. The items I ordered are still in stock on the store currently that anyone can buy right now. So now, even after having to wait an unexpected time for items in stock, my order may be incorrect when it arrives, whenever that is since Dynavap has not issued any other communication via email or otherwise. I've spent far too much at this shop over the years and this is a first. But the lack of basic communication is egregious since they've collected funds and have gone radio silent. They offered me a 20% coupon for my troubles but as it is, I don't have much incentive to spend more money with them considering how things are going right now. Especially as all I wanted was a simple update on what was going on. Worse, I had to reach out to them first for any sort clarification and if this is an issue why are they still selling it on their store without a notice of the product being out of stock? Overall, after spending another $200 here, it's just a frustrating experience when competitors do a better job of communicating and shipping than the product manufacturer.

shipping costs to Europe The website says that shipping is free. After entering Switzerland as the destination, the shipping costs jumped to plus $22.52, which I can actually kind of understand. But at first I almost canceled the order because of the price jump. That probably wouldn't have happened if it had been made clearer from the start. In the end, I ordered anyway. Because.

This company is amazing This company is amazing. They make personal videos to thank you for your order

Thoughts from a voice actor I am a voice actor and i love my plants but smoking was always too harsh for me, Dynavap has given me a great gift to still enjoy my plants and keep my throat in good shape for the next gig!