I ordered a switch unit 3-4-24 & it was… I ordered a switch unit 3-4-24 & it was defective (apparently). The guy I emailed (Steven) was very polite & helpful. I received a new battery & charger & issue still not resolved. I subsequently received a replacement switch unit. It has worked good. I returned the original unit, battery, & charger. The ceramic leaf filter broke into two pieces yesterday that was disappointing.

This company has the best customer… This company has the best customer service support which is why I use all of their product except for the Evo as I'm not a fan of atomizer based devices as I have a puffco first Gen and never use it. I use the switch at home and xs on the go both are great devices in my opinion. But I had to have my heating coil replaced and it was a quick and easy turn around time.

Amazing service Amazing service. Great customer support, and stands by their product. Recommend to anyone looking to buy a vape.

A-1 customer service products are… A-1 customer service products are efficient and well made

There customer service is spot on There customer service is spot on . Alwase ready to take care of u when u need them . Also prompt