Sending me a new unit Sending me a new unit. Because my one that I had only had for a week Had had a malfunction So they shipped me a new one before. I had to send back the old one .

I ordered a switch unit 3-4-24 & it was… I ordered a switch unit 3-4-24 & it was defective (apparently). The guy I emailed (Steven) was very polite & helpful. I received a new battery & charger & issue still not resolved. I subsequently received a replacement switch unit. It has worked good. I returned the original unit, battery, & charger. The ceramic leaf filter broke into two pieces yesterday that was disappointing.

The top choice of electronic dab rigs The best way to enjoy your rosin, resin, distillate, wax, etc. Saves cleaning time with self-clean mode, saves money, and most of all saves your product! Easy to hot or cold load with the instant kill feature and adjustable power settings. Heats up fast, holds steady temps, and delivers powerful, tasty mouthfuls of flavorful funk. The custom led light settings and custom hold-time take it to another level, making it the top choice of electronic dab rigs Great innovative product. Great packaging.

A-1 customer service products are… A-1 customer service products are efficient and well made

DrDabber continues to lead the industry… DrDabber continues to lead the industry with both hardware and service. We'll continue to use and promote DrD throughout the cannabis world.